Portuguese Speaking Technical Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating seamless career transitions for professionals seeking to elevate their careers through high-impact Portuguese-speaking jobs.

Job Overview

We are currently seeking a motivated professional for a Portuguese Speaking Technical Support Specialist position in Greece. This role within the customer support services industry offers an exceptional opportunity to join a major cloud platform, providing high-level technical assistance while enjoying a vibrant lifestyle through our comprehensive support for jobs in Greece.

Key Responsibilities

• Provide expert 24/7 technical support to global users via phone, email, and chat.
• Manage and resolve complex customer inquiries related to cloud-based service platforms.
• Troubleshoot technical performance issues to ensure optimal service delivery.
• Maintain high levels of customer satisfaction within the fast-paced customer support services industry.
• Document technical resolutions and contribute to the internal knowledge base.
• Collaborate with international teams to refine service protocols and support workflows.
• Communicate complex technical concepts to non-technical users in a clear, concise manner.

Requirements

• Excellent writing & verbal communication skills in Portuguese
• Technical troubleshooting & problem-solving skills
• Technical background & familiarity with technology trends
• Positive attitude & team spirit
• Native or fluent Portuguese (spoken and written)
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to work in Greece offers a unique blend of ancient history and modern Mediterranean lifestyle. When you secure one of these Portuguese-speaking jobs, you gain access to the incredible climate, breathtaking islands, and the warm, welcoming culture that makes Greece a top destination for international professionals.

Our dedicated concierge team makes your move to Greece effortless, allowing you to focus on your new role and enjoying the world-class culinary scene. Start your professional journey in Greece today and discover why so many choose this beautiful country as their new home.

How to Apply

If you are ready to take the next step in your career with this Portuguese Speaking Technical Support Specialist position in Greece, please click "Apply Now" to submit your application. We look forward to assisting you in your career advancement.

Best regards,
The Recruitment Team at Mercier Consultancy Group