Portuguese Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We pride ourselves on facilitating career-defining moves, ensuring that every candidate finds their ideal fit within the vibrant Customer Support Services landscape.

Job Overview

We are currently seeking a motivated professional for a Portuguese Speaking Customer Support Specialist position in Greece to join a leading global video streaming and social media platform. This is one of the most exciting Portuguese-speaking jobs in the industry, offering you the chance to provide strategic support and expert guidance to business clients in a dynamic, international environment.

Key Responsibilities

• Provide high-level support to business clients, ensuring exceptional service standards within the Customer Support Services industry.
• Troubleshoot and resolve technical issues for users of a world-leading global social media and video streaming platform.
• Offer strategic campaign support by leveraging a marketing mindset to help clients maximize their platform presence.
• Maintain clear and professional communication in Portuguese to ensure client satisfaction and service excellence.
• Collaborate with internal teams to identify and resolve complex inquiries effectively.
• Document client interactions accurately within our internal systems to support ongoing quality improvements.
• Stay updated on new platform features and policies to provide accurate and relevant advice to all business partners.

Requirements

• Superior written and verbal Portuguese
• Good English communication skills
• Ability to use positive language
• Time management skills
• Ability to thrive in a fast-paced Customer Support Services environment

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our many Jobs in Greece means immersing yourself in a country defined by its Mediterranean climate, ancient history, and vibrant modern culture. Greece offers an unparalleled quality of life, where you can balance your professional ambitions with a relaxed lifestyle under the sun. From the bustling energy of Athens to the tranquil islands nearby, living in Greece is an experience like no other.

Our relocation experts will ensure your move to Greece is seamless, allowing you to focus on enjoying the world-renowned local cuisine, breathtaking landscapes, and welcoming community. With a thriving expat population, settling into Greece is simple and rewarding, making it the perfect destination for your next career chapter.

How to Apply

If you are ready to elevate your career and join a dynamic team in Athens, we invite you to take the next step. Click Apply Now to submit your application and start your journey with Mercier Consultancy Group. We look forward to welcoming you to our global team.