Spanish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-leading organizations in the outsourcing and BPO industry. We specialize in facilitating seamless global career transitions, ensuring our candidates find prestigious roles within the most dynamic business process outsourcing environments in Europe.

Job Overview

We are currently seeking a talented professional for a Spanish Speaking Customer Support Specialist position in Greece. This remote-based role within the BPO industry offers a unique opportunity to provide high-level technical support while enjoying the vibrant lifestyle that comes with one of the most exciting Spanish-speaking jobs available today.

Key Responsibilities

• Provide expert technical support for mobile devices and related hardware within a high-volume BPO environment.
• Assist customers with complex account management queries and service configurations.
• Diagnose and resolve technical issues effectively to ensure high customer satisfaction ratings.
• Maintain clear and professional communication with clients in Spanish at all times.
• Collaborate with internal teams to streamline troubleshooting processes and service efficiency.
• Document all customer interactions accurately within the client’s internal database systems.
• Stay updated on the latest technological trends to provide accurate product guidance.
• Ensure all service level agreements (SLAs) are met according to professional outsourcing industry standards.

Requirements

• Fluency in Spanish
• Advanced English knowledge
• Strong troubleshooting skills
• Native or fluent Spanish (spoken and written)
• A genuine passion for technology and mobile hardware
• Excellent communication skills with a customer-centric mindset

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career move to Greece offers an unparalleled quality of life, blending ancient history with a modern, cosmopolitan Mediterranean culture. As you explore jobs in Greece, you will find that the country’s sunny weather and stunning landscapes provide the perfect backdrop for a professional, balanced life. Living in Greece allows you to immerse yourself in a vibrant community where history and innovation meet.

Our comprehensive relocation package ensures that your transition to Greece is smooth and stress-free, allowing you to focus on your new role. From the world-renowned Mediterranean diet to the welcoming local hospitality, you will find that Greece offers an exceptional environment for personal and professional growth. Join our team today and discover why Greece is the ultimate destination for your next career chapter.

How to Apply

If you are ready to take the next step in your career and join a leading BPO firm, we encourage you to click the Apply Now button to submit your application. Our team at Mercier Consultancy Group looks forward to reviewing your profile and helping you secure this exciting Spanish Speaking Customer Support Specialist position in Greece.