Swedish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting top-tier talent with exceptional opportunities across the European BPO industry. We pride ourselves on our boutique approach to recruitment, ensuring every candidate finds a perfect match within the most prestigious outsourcing centers in the market.

Job Overview

We are currently sourcing candidates for a Swedish Speaking Customer Support Specialist position in Greece within a leading international BPO organization. This role is ideal for individuals seeking rewarding Swedish-speaking jobs that combine professional growth with the opportunity to live and work in the sun-drenched landscape of Greece while supporting global brands.

Key Responsibilities

• Provide high-quality technical support to customers via phone, email, or chat within a fast-paced BPO environment.
• Resolve account-related inquiries and technical issues with efficiency and precision.
• Maintain superior customer satisfaction levels by demonstrating empathy and professional communication.
• Apply advanced troubleshooting skills to identify and solve complex technical challenges for global users.
• Stay up-to-date with product knowledge, specifically concerning mobile device technology and platform updates.
• Collaborate with internal departments to ensure seamless service delivery and quality standards.
• Handle high-volume support requests while maintaining an organized and analytical approach to problem-solving.

Requirements

• Fluency in Swedish
• Advanced English knowledge
• Strong troubleshooting skills
• Previous experience in a customer-facing or outsourcing industry role is a plus.
• A passion for technology and mobile device innovation.
• Ability to thrive in a remote work environment while remaining connected to your team in Greece.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career path via one of our Swedish-speaking jobs offers more than just professional advancement; it provides an unparalleled lifestyle. Greece is world-renowned for its historic culture, stunning Mediterranean coastline, and a warm, inviting climate that encourages an active outdoor lifestyle. Choosing to pursue one of our many Jobs in Greece means enjoying a Mediterranean diet, a relaxed pace of life, and the vibrant energy of a country that perfectly blends ancient heritage with modern convenience.

Our comprehensive relocation package ensures that your transition to life in Greece is seamless and stress-free. Whether you are exploring the bustling streets of Athens or the charming islands, you will find that Greece offers a high quality of life that is highly sought after by international professionals. We are proud to support your relocation to Greece, ensuring that you can focus on excelling in your new Swedish Speaking Customer Support Specialist position in Greece from day one.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a world-class BPO environment, we encourage you to click the 'Apply Now' button below. Our team at Mercier Consultancy Group looks forward to reviewing your application and assisting you on your journey toward a new professional chapter in Greece.