Turkish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-leading organizations in the outsourcing (BPO) industry. We specialize in facilitating seamless career transitions, ensuring that professionals find meaningful and growth-oriented opportunities across the European continent.

Job Overview

We are currently seeking a talented individual for a Turkish Speaking Customer Support Specialist position in Greece within the dynamic BPO sector. This remote role is perfect for professionals looking to combine their technical expertise with a career in one of Europe’s most vibrant outsourcing hubs, while enjoying the support of our dedicated recruitment team for all their relocation needs.

Key Responsibilities

• Provide high-level technical support for mobile devices to international clients.
• Manage and update customer accounts within internal BPO software systems.
• Handle customer inquiries across multiple channels, including phone, chat, and email.
• Maintain a high level of customer satisfaction through professional and empathetic communication.
• Utilize your technical knowledge to resolve issues related to iOS or MacOS technology.
• Collaborate with global teams to ensure efficiency and high standards within the outsourcing environment.
• Document all interactions accurately to meet the reporting requirements of our BPO operations.

Requirements

• Fluency in Turkish
• Advanced English knowledge
• Strong troubleshooting skills
• Familiarity with iOS or MacOS technology
• Excellent communication and interpersonal skills

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our Turkish-speaking jobs means choosing a lifestyle defined by Mediterranean sunshine, rich history, and a welcoming culture. Working in Greece allows you to experience a unique blend of ancient tradition and modern living, making it an ideal destination for those seeking a high quality of life while pursuing professional growth. Jobs in Greece are highly sought after for a reason, as the country offers an unparalleled work-life balance.

Beyond the professional advantages, your relocation to Greece will be smooth and stress-free thanks to our dedicated support team. You will enjoy world-renowned cuisine, stunning coastal scenery, and a vibrant social scene that makes Greece a top choice for international talent. Whether you are looking for career stability or an adventure abroad, this Turkish Speaking Customer Support Specialist position in Greece is the perfect gateway to your future.

How to Apply

If you are ready to take the next step in your career with a leading firm in the outsourcing industry, we invite you to apply now. Join our team at Mercier Consultancy Group and let us help you build your future in Greece. We look forward to receiving your application.