Norwegian Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in matching top-tier talent with high-growth opportunities in the outsourcing (BPO) sector. As a leader in European talent acquisition, we pride ourselves on facilitating career-defining roles that bridge the gap between global enterprises and skilled professionals seeking international excellence.

Job Overview

We are currently scouting for a talented individual to fill the Norwegian Speaking Customer Expert position in Greece, supporting a leading global food and grocery delivery platform. This is an exceptional opportunity to join the thriving BPO industry, providing high-quality assistance in a remote-based environment within the beautiful setting of Greece.

Key Responsibilities

• Deliver professional customer support via inbound calls, live chats, and email tickets for a major delivery platform.
• Resolve complex order and delivery issues efficiently to ensure optimal customer satisfaction.
• Maintain high service standards in accordance with BPO industry quality benchmarks.
• Navigate multiple digital platforms and CRM tools to track and manage order data accurately.
• Communicate effectively with internal teams and external stakeholders to provide swift resolutions.
• Document all interactions meticulously within the company’s internal database.
• Continuously develop product and process knowledge to stay aligned with project requirements.

Requirements

• Excellent Norwegian
• Fluent English
• Typing skills
• Previous experience in a customer-facing role within the BPO industry is considered a plus.
• Strong problem-solving mindset and ability to work in a fast-paced environment.

What We Offer

• Competitive Monthly Salary
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

Life in Greece

Choosing to pursue one of our many Norwegian-speaking jobs means embracing a lifestyle like no other. Greece offers a perfect blend of Mediterranean warmth, vibrant history, and a modern, social culture that makes it one of the most sought-after destinations for international professionals. Whether you are enjoying the stunning coastal views or exploring ancient ruins, Greece provides an unparalleled backdrop for both your personal and professional growth.

By accepting this Norwegian Speaking Customer Expert position in Greece, you are choosing a higher quality of life. The culinary experiences, the inviting climate, and the welcoming local atmosphere are just the beginning of your journey in Greece. With our comprehensive relocation support, settling into your new life in Greece will be a smooth and rewarding experience as you join the ranks of those enjoying successful careers in the Greek BPO sector.

How to Apply

If you are ready to advance your career with one of the top Jobs in Greece, we invite you to submit your application today. Join Mercier Consultancy Group and take the next step toward a bright future. Click "Apply Now" to get started.