Greek Speaking Technical Support Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European recruitment and the BPO sector, we pride ourselves on facilitating career-defining opportunities for professionals seeking high-impact roles within global outsourcing environments.

Job Overview

We are currently seeking a motivated professional for a Greek Speaking Technical Support Consultant position in Greece. This role is a fantastic opportunity for individuals looking for challenging Greek-speaking jobs within a dynamic, fast-paced outsourcing (BPO) environment based in the heart of Athens.

Key Responsibilities

• Deliver expert technical support via telephone for HVAC systems and household appliances within a BPO framework.
• Provide accurate, professional, and empathetic solutions to customer inquiries regarding technical malfunctions.
• Document all customer interactions in the CRM system to ensure high-quality service standards.
• Troubleshoot technical issues efficiently to resolve customer pain points on the first contact.
• Maintain up-to-date knowledge of client products to provide the best possible technical advice.
• Collaborate with team members to enhance support processes within the outsourcing industry.
• Contribute to a positive, service-oriented office culture by meeting performance metrics consistently.

Requirements

• Degree in refrigeration, automation, electronics or electrical engineering
• Excellent Greek
• Good English knowledge
• 1-2 years experience
• Native or fluent Greek (spoken and written)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Monthly Performance Bonus
• And Much More...

Life in Greece

Choosing one of our many jobs in Greece means embracing a lifestyle where professional growth meets Mediterranean splendor. Greece offers an unparalleled quality of life, characterized by a world-renowned climate, stunning coastal landscapes, and a rich historical culture that makes working in Greece a truly enriching life experience.

Living and working in Greece allows you to enjoy world-class Mediterranean cuisine and a vibrant social scene, perfect for building your professional network. Whether you are navigating the historic streets of Athens or exploring the surrounding beauty, Greece provides an ideal backdrop for those looking to advance their career in the BPO sector while enjoying a superior work-life balance.

How to Apply

If you are ready to take the next step in your career with a leading consultancy, we invite you to apply now and join our growing team. Mercier Consultancy Group is eager to review your application and discuss your future in the Greek outsourcing industry.