French Speaking Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating life-changing career moves, ensuring that our candidates find the perfect professional home while enjoying the very best recruitment experience available.

Job Overview

We are currently sourcing candidates for a prestigious French Speaking Customer Expert position in Greece within the dynamic consumer electronics sector. This is a unique opportunity to provide high-level technical support for industry-leading imaging products while enjoying the beautiful Mediterranean lifestyle offered by jobs in Greece.

Key Responsibilities

• Provide expert technical support for sophisticated consumer electronics, including printers, photocopiers, and digital cameras.
• Troubleshoot complex technical issues with a solution-driven mindset to ensure optimal product performance.
• Manage and track customer support cases through internal systems to ensure timely resolution.
• Deliver professional and effective customer service via phone, email, and chat channels.
• Collaborate within a high-tech environment to identify root causes of hardware or software malfunctions.
• Maintain high levels of customer satisfaction by translating technical concepts into easy-to-understand solutions for French-speaking clients.
• Stay updated on the latest consumer electronics product specifications and technological advancements.

Requirements

• Strong written and verbal skills in French
• Good communication skills in English
• Tech savviness
• Native or fluent French (spoken and written)
• Valid EU passport (mandatory)
• A professional approach to client relations within the electronics industry.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embrace the vibrant culture and world-renowned hospitality that makes Greece one of the most desirable destinations in Europe. With its legendary sunshine, stunning coastal landscapes, and rich historical heritage, living in Greece offers an unparalleled quality of life. For those seeking French-speaking jobs abroad, the local atmosphere provides a perfect balance between professional ambition and leisure.

Beyond the incredible weather, Greece is celebrated for its world-class gastronomy and thriving social scene. Whether you are relocating for this French Speaking Customer Expert position in Greece or simply looking for a fresh start, our relocation concierge ensures your transition is seamless. Discover why so many professionals are choosing to advance their careers in Greece.

How to Apply

If you are ready to take the next step in your career with this exciting opportunity in the consumer electronics sector, we encourage you to click Apply Now. Our team at Mercier Consultancy Group is eager to review your application and guide you through the process of securing your future in this exceptional French Speaking Customer Expert position in Greece.