German Speaking Financial Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on delivering bespoke staffing solutions, helping professionals navigate their career paths while securing high-impact roles within global corporations.

Job Overview

We are currently searching for a dedicated professional to join a leading innovator in the FinTech space as a German Speaking Financial Customer Expert in Athens, Greece. This is an exceptional opportunity to advance your career within the rapidly evolving digital finance sector while enjoying a high quality of life in one of Europe’s most vibrant cities.

Key Responsibilities

• Provide world-class support to customers of international FinTech and banking partners via phone, email, and chat.
• Expertly handle financial inquiries, troubleshoot account issues, and resolve complex customer complaints with precision.
• Promote customer loyalty by delivering professional, empathetic, and efficient service in the FinTech industry.
• Maintain a deep understanding of digital payment solutions to provide accurate guidance to our diverse client base.
• Collaborate within a fast-paced, high-performance environment to consistently meet team quality and service targets.
• Act as a primary point of contact for German-speaking users, ensuring a seamless and secure digital banking experience.
• Continuously update your knowledge on emerging financial technologies and security protocols.

Requirements

• Fluency in German
• Very good use of English
• Tech savviness
• Communication skills
• Passion for the FinTech industry and digital financial solutions.
• Ability to thrive in a target-driven, fast-paced environment.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career through our German-speaking jobs in Greece means more than just a professional step forward; it is an invitation to embrace the Mediterranean lifestyle. Greece offers an unparalleled climate, rich historical culture, and a welcoming atmosphere that makes it a top destination for international professionals seeking long-term growth.

By securing this German Speaking Financial Customer Expert position in Greece, you will enjoy world-renowned cuisine, stunning coastal landscapes, and a modern, vibrant urban life in Athens. With our end-to-end relocation support, making the move to Greece is simple, ensuring you can focus on your professional development while enjoying the unique beauty that only Greece can provide.

How to Apply

If you are ready to take the next step in your career and join the booming FinTech sector, we invite you to click "Apply Now" to submit your profile for consideration. We look forward to helping you start your journey with Mercier Consultancy Group.