German Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless career transitions, ensuring that candidates pursuing jobs in Greece find the perfect professional home in the vibrant Customer Support Services industry.

Job Overview

We are seeking a talented professional to join our team as a German Speaking Customer Support Specialist position in Greece. In this role, you will provide expert technical and customer support for leading global imaging products, including cameras and printers, while enjoying the Mediterranean lifestyle through our comprehensive German-speaking jobs program.

Key Responsibilities

• Deliver high-quality technical support for imaging products including cameras and printers.
• Resolve complex technical inquiries through accurate diagnostic procedures.
• Maintain exceptional customer satisfaction levels in a fast-paced service environment.
• Manage communications efficiently across multiple channels, including phone, chat, and email.
• Collaborate within a multinational team to troubleshoot and solve user hardware and software issues.
• Document customer interactions accurately in the internal database to ensure quality service standards.
• Contribute to a positive brand experience by providing professional and empathetic assistance.

Requirements

• Native or fluent German (spoken and written)
• Valid EU passport (mandatory)
• Strong written and verbal skills in German
• Good communication skills in English
• Tech savviness
• A proactive approach to problem-solving within the Customer Support Services industry.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embrace a unique career journey by securing one of the most sought-after German-speaking jobs in Europe. Living in Greece offers an unparalleled quality of life, where ancient history meets a modern, vibrant culture under the Mediterranean sun. Working in Greece allows you to experience breathtaking landscapes and a world-renowned climate that promotes a healthy work-life balance.

Our relocation experts make moving to Greece entirely stress-free, ensuring you can focus on enjoying the world-class gastronomy and warm hospitality of the locals. By taking this German Speaking Customer Support Specialist position in Greece, you will enjoy a high standard of living, making your relocation to Greece a transformative experience for your personal and professional growth.

How to Apply

If you are ready to take the next step in your career and join a leading team in the Customer Support Services industry, we invite you to apply now. Join our network at Mercier Consultancy Group and let us help you start your new chapter in the Mediterranean.