Hebrew Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a global leader in professional staffing, we specialize in high-impact placements within the Customer Support Services industry across Europe.

Job Overview

We are currently seeking a talented individual for a Hebrew Speaking Customer Support Specialist position in Greece. This role offers an incredible opportunity to advance your career while providing expert technical support for a major global technology brand.

Key Responsibilities

• Deliver professional and efficient customer care through phone, chat, and email channels.
• Resolve technical inquiries related to hardware functionality and user account security.
• Troubleshoot complex issues regarding mobile devices to ensure optimal product performance.
• Maintain accurate records of customer interactions and track case progress within internal databases.
• Escalate advanced technical challenges to higher-level support teams when necessary.
• Ensure high levels of customer satisfaction by providing precise and empathetic solutions.
• Contribute to the excellence of Customer Support Services by staying updated on product knowledge.

Requirements

• Fluency in Hebrew
• Advanced English knowledge
• Strong troubleshooting skills
• EU citizen or valid Greek work permit
• Native or fluent Hebrew (spoken and written)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our Hebrew-speaking jobs means embracing the vibrant culture and Mediterranean climate that makes Greece a top destination for professionals. Living in Greece offers the perfect balance of a modern career and a relaxed, sunny lifestyle that is second to none.

With our support, relocating to Greece is a seamless experience, allowing you to enjoy world-class Mediterranean cuisine and a high quality of life from day one. Take the next step in your career and join the thriving professional community in Greece today.

How to Apply

If you are ready to elevate your career with one of the most exciting Hebrew-speaking jobs currently available, we invite you to click Apply Now. Join the Mercier Consultancy Group network and begin your journey toward a successful position in Greece. We look forward to hearing from you!