French Speaking Technical Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class employers in the BPO and customer service sectors. We specialize in facilitating high-level career moves, helping professionals discover exceptional French-speaking jobs across Europe.

Job Overview

We are currently looking for a talented professional for the French Speaking Technical Support Specialist position in Greece. This role within the customer support services industry offers the unique opportunity to provide expert assistance for leading global technology brands while enjoying a premier relocation package to Southern Europe.

Key Responsibilities

• Deliver exceptional technical support to customers representing global technology brands.
• Communicate effectively in French to resolve complex hardware and software inquiries.
• Assist end-users with account management and configuration settings.
• Utilize strong troubleshooting skills to identify and diagnose technical issues efficiently.
• Maintain high levels of customer satisfaction within a fast-paced customer support services environment.
• Document all interactions accurately within the company database to track service trends.
• Collaborate with internal teams to escalate and resolve high-priority technical problems.

Requirements

• Fluency in French
• Advanced English knowledge
• Familiarity with iOS or MacOS
• Strong troubleshooting skills

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to pursue jobs in Greece offers an unparalleled lifestyle characterized by Mediterranean sunshine, rich historical landmarks, and a vibrant social culture. As a hub for international business, Greece provides the perfect backdrop for professionals looking to combine a rewarding career in customer support services with a relaxed, high-quality coastal lifestyle.

With our seamless relocation assistance, you can immerse yourself in the world-famous local cuisine and welcoming community of Greece without the stress of logistics. Embarking on this French Speaking Technical Support Specialist position in Greece ensures you experience the very best that this historic nation has to offer, all while building a prestigious professional profile.

How to Apply

If you are ready to advance your career and embrace a new life in the sun, click Apply Now to submit your application to Mercier Consultancy Group. We look forward to reviewing your profile and helping you secure your place among our team of experts.