German Speaking Technical Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy, dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless transitions for professionals seeking to advance their careers through high-impact German-speaking jobs across the continent.

Job Overview

We are currently seeking a motivated professional for a German Speaking Technical Support Specialist position in Greece within the dynamic Customer Support Services industry. This role offers the unique opportunity to provide expert technical guidance to users of a global technology leader while enjoying a life-changing move to one of the most beautiful countries in Europe.

Key Responsibilities

• Deliver exceptional technical support to customers via phone, chat, and email channels.
• Represent a major technology brand by resolving complex software and hardware inquiries within the Customer Support Services sector.
• Manage customer accounts with high attention to detail and data accuracy.
• Execute efficient hardware repair setups and troubleshooting workflows.
• Provide personalized assistance to users calling from German-speaking regions.
• Maintain high levels of customer satisfaction through professional communication and empathy.
• Collaborate with internal teams to escalate and resolve technical barriers effectively.

Requirements

• Fluency in German
• Advanced English knowledge
• Familiarity with iOS or MacOS
• Strong troubleshooting skills
• Previous experience in the Customer Support Services industry is considered an asset.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of our Jobs in Greece provides more than just a career step; it is an invitation to embrace a Mediterranean lifestyle defined by golden sunshine, rich history, and vibrant local traditions. Living in Greece allows you to experience a unique work-life balance, where the warmth of the culture matches the legendary climate found throughout the year.

Our comprehensive relocation support ensures that your transition to Greece is stress-free and exciting. Beyond the professional growth, you will enjoy world-renowned cuisine, stunning coastal landscapes, and a high quality of life that makes Greece a premier destination for expatriates worldwide.

How to Apply

If you are ready to elevate your career and embark on an adventure in the sun, click Apply Now to submit your application for this German Speaking Technical Support Specialist position in Greece. We look forward to reviewing your profile and welcoming you to the team. Sincerely, Mercier Consultancy Group.