Croatian Speaking Partner Support Agent For Booking.com

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in high-level BPO solutions and talent acquisition. We pride ourselves on connecting top-tier professionals with industry-leading global brands, consistently delivering excellence in recruitment for jobs in Greece and beyond.

Job Overview

We are currently seeking candidates for the Croatian Speaking Partner Support Agent For Booking.com position in Greece, an exciting opportunity within the global tourism industry. This role is perfect for a customer-focused professional looking to provide world-class support while enjoying the unique benefits of working with one of the most recognizable travel platforms in the world.

Key Responsibilities

• Provide high-quality support to Booking.com partners, addressing inquiries efficiently to ensure seamless tourism operations.
• Manage professional communication with accommodation providers via phone, email, and chat in Croatian.
• Assist partners with platform navigation, reservation management, and troubleshooting within the tourism ecosystem.
• Maintain high levels of partner satisfaction by providing accurate and timely information regarding tourism services.
• Collaborate with international teams to ensure operational consistency and excellence across the Booking.com platform.
• Contribute to the continuous improvement of partner experience by identifying and escalating recurring tourism-related issues.
• Adhere to quality standards and performance targets to maintain the prestige of the Booking.com brand.

Requirements

• Native or fluent Croatian (spoken and written).
• Valid EU passport (mandatory).
• Professional proficiency in English to collaborate within our international team.
• Strong passion for the tourism industry and a customer-centric mindset.
• Excellent communication and problem-solving skills, ideal for this Croatian Speaking Partner Support Agent For Booking.com position in Greece.
• Ability to work in a fast-paced environment and adapt to new digital tools.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing the opportunity to work in Greece means immersing yourself in a vibrant culture defined by stunning landscapes, historical landmarks, and a world-renowned climate. When you accept one of our Croatian-speaking jobs in this beautiful country, you are choosing a lifestyle that balances professional growth with the Mediterranean way of life that only Greece can offer.

Beyond the professional benefits, Greece provides an exceptional quality of life, featuring world-class cuisine and a welcoming international community. Our relocation support ensures that your move to Greece is seamless and stress-free, allowing you to focus on building your career while enjoying everything this historic nation has to offer.

How to Apply

If you are ready to elevate your career with a premium role in the tourism industry, click Apply Now to join our team. We look forward to reviewing your application and welcoming you to the Mercier Consultancy Group network.