Croatian Speaking Customer Service Agent For Booking.com

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European BPO staffing, we pride ourselves on facilitating career growth through exclusive opportunities, such as this prominent Croatian Speaking Customer Service Agent For Booking.com position in Greece.

Job Overview

We are currently seeking a motivated professional to join our team for a Croatian Speaking Customer Service Agent For Booking.com position in Greece within the dynamic tourism industry. This role is perfect for those seeking remote jobs in Greece who wish to combine their passion for travel with exceptional customer support excellence.

Key Responsibilities

• Provide high-quality support to Booking.com travelers and partners through various communication channels within the tourism sector.
• Manage travel bookings, modifications, and cancellations with precision and a customer-centric approach.
• Offer expert guidance regarding accommodation inquiries to enhance the overall traveler experience in the tourism industry.
• Maintain detailed records of all interactions in our CRM systems to ensure service consistency.
• Collaborate with international teams to troubleshoot booking discrepancies and resolve complex guest issues efficiently.
• Stay updated on the latest tourism trends and platform features to provide accurate, real-time information to users.
• Contribute to the continuous improvement of service delivery as part of our high-performing Croatian-speaking jobs network.

Requirements

• Native or fluent Croatian (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English to facilitate international coordination within the tourism industry.
• Excellent communication and problem-solving skills tailored to high-pressure customer service environments.
• A stable internet connection to perform this role effectively as one of our remote jobs in Greece.
• Previous experience in tourism, travel, or hospitality sectors is considered a significant advantage.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Life in Greece

Embracing the Mediterranean lifestyle, working in Greece offers an unparalleled quality of life defined by stunning landscapes, historical landmarks, and a warm, inviting culture. As one of our team members based in this beautiful country, you will enjoy endless sunshine and a vibrant social scene that makes Greece a premier destination for professionals seeking meaningful Croatian-speaking jobs.

Relocating to Greece is made seamless by our dedicated support team, allowing you to focus on enjoying world-famous cuisine and the breathtaking coastal beauty that Greece is renowned for. Discover why so many professionals choose to build their careers in Greece while enjoying a balanced and enriching lifestyle in the heart of the tourism industry.

How to Apply

If you are ready to embark on an exciting career journey with one of the most prestigious Croatian-speaking jobs in Europe, we invite you to submit your application today. Click Apply Now to join our team at Mercier Consultancy Group and take the next step in your professional development.