Norwegian Speaking Customer Agent For Insurance Company

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class professional opportunities. We pride ourselves on facilitating career-defining roles for international professionals seeking exceptional jobs in Greece and beyond.

Job Overview

We are currently sourcing candidates for a prestigious Norwegian Speaking Customer Agent For Insurance Company position in Greece. This is an ideal career move for a professional seeking to combine high-level customer service expertise within the insurance industry with the vibrant, sunny lifestyle of Athens.

Key Responsibilities

• Act as the primary point of contact for policyholders, providing expert assistance regarding their insurance coverage and claims processes.
• Manage high-volume inquiries with efficiency and empathy, ensuring total customer satisfaction within the insurance sector.
• Explain complex insurance policy terms, conditions, and benefits clearly and accurately to Norwegian-speaking clients.
• Maintain precise records of client interactions and policy updates in our internal CRM database.
• Collaborate with internal departments to resolve escalated insurance queries or administrative discrepancies.
• Stay updated on local and international insurance regulations to ensure high-quality service delivery.
• Ensure that all communication adheres to the professional standards required for Norwegian-speaking jobs in this industry.

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Proven experience in a customer service environment, preferably within the insurance or financial services industry.
• Excellent communication skills, with a professional and reassuring telephone manner.
• Ability to navigate complex insurance documentation while maintaining attention to detail.
• High level of digital literacy and aptitude for learning new insurance software systems.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our Norwegian-speaking jobs means choosing a lifestyle defined by Mediterranean sunshine, rich history, and world-class culture. Greece offers an unparalleled quality of life, where ancient traditions meet modern urban living, making it one of the most desirable destinations for expatriates in Europe.

Beyond the professional growth, you will enjoy the renowned culinary scene and the warm, welcoming spirit that only Greece can provide. Our relocation support ensures that your transition to life in Greece is seamless, allowing you to focus on building a successful career in the insurance industry.

How to Apply

If you are ready to secure a rewarding Norwegian Speaking Customer Agent For Insurance Company position in Greece, we invite you to apply now. Join our team at Mercier Consultancy Group and take the next step in your international career.