Norwegian Speaking Customer Agent For Food Delivery Platform

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between top-tier global talent and industry-leading organizations. We pride ourselves on delivering bespoke staffing solutions, ensuring that candidates pursuing jobs in Greece find the perfect match for their professional aspirations.

Job Overview

We are currently looking for a motivated professional to join our team in the thriving Food & Beverage sector. The Norwegian Speaking Customer Agent For Food Delivery Platform position in Greece offers a unique opportunity to provide world-class service to users of a leading global food delivery application.

Key Responsibilities

• Act as the primary point of contact for customers, restaurant partners, and delivery riders within the Food & Beverage ecosystem.
• Resolve order-related inquiries, delivery delays, and service feedback with efficiency and a professional, customer-first mindset.
• Ensure seamless communication between local food vendors and the end consumer to maintain high satisfaction ratings.
• Manage real-time escalations during peak dining hours to ensure an optimal food delivery experience.
• Maintain accurate records of customer interactions within the delivery platform database.
• Provide support regarding payment processing, promotional vouchers, and restaurant menu queries.
• Collaborate with international teams to share insights on optimizing customer service workflows in the food tech industry.

Requirements

• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• Professional proficiency in English to collaborate within our international office environment.
• Previous experience in customer service, hospitality, or the Food & Beverage industry is highly preferred.
• Strong problem-solving skills and the ability to thrive in a fast-paced, high-demand environment.
• Exceptional communication skills and a passion for technology-driven service solutions.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Life in Greece

Embrace the Mediterranean lifestyle by securing one of our exclusive Norwegian-speaking jobs in Greece. Known for its world-renowned history, sun-drenched beaches, and vibrant social culture, Greece offers a high quality of life that perfectly balances professional development with personal fulfillment. From the historical charm of Athens to the breathtaking coastal vistas, you will find that living in Greece provides endless opportunities for exploration.

Beyond the climate, the culinary scene in Greece is unparalleled, making it an ideal destination for those passionate about the Food & Beverage industry. As you settle into your new home, you will enjoy the warmth of the local hospitality and a thriving expatriate community. Choosing to work in Greece is a life-changing decision that rewards you with an enriched cultural experience and career growth in a dynamic international environment.

How to Apply

If you are ready to embark on a new adventure and take the next step in your career with a leading firm, we invite you to apply for this Norwegian Speaking Customer Agent For Food Delivery Platform position in Greece. Click "Apply Now" to submit your application and a member of the Mercier Consultancy Group team will contact you shortly.