German Speaking Customer Agent For FinTech

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We take pride in our sophisticated approach to talent acquisition, ensuring that our partners in the high-growth FinTech sector secure the most qualified professionals for their evolving needs.

Job Overview

We are currently sourcing exceptional candidates for a German Speaking Customer Agent For FinTech position in Greece, located in the vibrant heart of Athens. This is an unparalleled opportunity to join the fast-paced financial technology sector, where you will provide expert support and represent one of the most innovative brands in the market.

Key Responsibilities

• Provide world-class support to users of modern digital banking and payment platforms.
• Assist clients with account security, transaction verification, and FinTech product inquiries.
• Maintain high levels of customer satisfaction by resolving complex technical and financial issues efficiently.
• Act as a brand ambassador, ensuring all communications align with the high-security standards of the FinTech industry.
• Collaborate with internal departments to streamline support processes and improve user experience.
• Stay updated on financial regulations and product updates to provide accurate, real-time guidance.
• Ensure strict adherence to data protection and compliance policies within a high-security digital environment.

Requirements

• Native or fluent German (spoken and written)
• Valid EU passport (mandatory)
• Proven interest or experience in the FinTech, banking, or customer experience sector.
• Strong digital literacy and the ability to navigate complex financial software with ease.
• Excellent communication skills, combining professional empathy with analytical problem-solving.
• Willingness to relocate for this exciting German Speaking Customer Agent For FinTech position in Greece.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our many German-speaking jobs means embracing the incredible Mediterranean lifestyle that Greece offers. From the historical marvels of Athens to the sun-drenched coastal scenery, Greece provides the perfect backdrop for a professional seeking both career advancement and personal enrichment in a country world-renowned for its hospitality.

Relocating to Greece allows you to enjoy a high quality of life, affordable world-class gastronomy, and a vibrant social scene that makes settling in effortless. Whether you are looking for new professional challenges or the warmth of the southern climate, our relocation concierge ensures your transition to your new home in Greece is seamless and stress-free.

How to Apply

If you are ready to advance your career in the FinTech sector and wish to secure one of the most sought-after German-speaking jobs, we invite you to apply now. Join our team and start your new journey in Athens. Sincerely, the recruitment team at Mercier Consultancy Group.