Dutch Speaking Jobs In Madrid - Fully Paid Relocation Package

Who We Are at Mercier Consultancy Group

As a leading authority in international recruitment and BPO services, Mercier Consultancy Group is dedicated to bridging the gap between exceptional professionals and industry-leading global organizations. Our mission is to empower talent by providing the support and resources needed to transition into high-growth professional environments across Europe.

Position Summary

We are proud to present a unique opportunity for Bonaire-based Dutch speakers to work in Madrid, Spain, within the dynamic world of online gaming. This role is designed for ambitious individuals who thrive in fast-paced settings and are eager to leverage their linguistic abilities to build a successful career with an international market leader.

Core Duties

• Collaborate with various departments to troubleshoot technical issues or complex account inquiries.
• Assist players with game mechanics, promotional navigation, and detailed payout explanations.
• Maintain high-quality support standards via live chat and email channels.
• Uphold the integrity of the platform by strictly following internal protocols and international gaming compliance rules.
• Facilitate a positive experience for players by promoting responsible gambling habits.
• Monitor gaming software in real-time to detect and resolve technical disruptions.
• Deliver professional and helpful support to users within the fast-moving online casino vertical.

Candidate Prerequisites

• Possession of a valid EU passport (mandatory).
• Native or fluent proficiency in Dutch.
• Strong command of English for daily communication.
• A proactive, service-oriented mindset with a genuine desire for professional development.
• Ability to commit to a rotating shift schedule covering day, evening, and night slots.
• Collaborative spirit and a strong sense of accountability toward your teammates.

Compensation and Benefits

• Full coverage of your flight to Spain.
• Assistance with all necessary Spanish administrative documentation.
• Performance-based monthly bonuses.
• Monthly bonus for your language skills.
• 26 days of initial accommodation provided.
• Complimentary access to a local gym.

Embracing Life in Spain

Relocating to Spain offers a remarkable opportunity to immerse yourself in a culture celebrated for its warmth, history, and incredible pace of life. This destination provides an ideal blend of career advancement and personal enrichment, set against the backdrop of one of Europe’s most vibrant countries.

To make your transition seamless, we provide a thorough relocation package that includes a dedicated Relocation Concierge and a one-time €1,500 Relocation Bonus. Whether you are captivated by the local cuisine or the Mediterranean lifestyle, Spain offers the perfect environment to thrive in your new role within the gaming industry.

Application Procedure

If you feel ready to embark on this professional adventure, click the Apply Now button to share your details with the team at Mercier Consultancy Group. We are excited to evaluate your background and support you in launching your career in Spain.