Dutch Speaking Customer Agent For JLR

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-class opportunities across Europe. As a leader in professional recruitment and BPO services, we pride ourselves on facilitating career-defining roles for those seeking to excel in the global Customer Support Services industry.

Job Overview

We are currently looking for talented individuals to join our team in a Dutch Speaking Customer Agent For JLR position in Greece. This role is a fantastic opportunity for professionals looking to pursue high-quality Dutch-speaking jobs within the prestigious automotive Customer Support Services sector while enjoying the vibrant lifestyle of Athens.

Key Responsibilities

• Provide world-class support for JLR clients, ensuring excellence in every Customer Support Services interaction.
• Manage incoming inquiries via phone, email, and chat with a focus on brand loyalty and satisfaction.
• Troubleshoot technical or account-related issues efficiently, maintaining high resolution standards.
• Maintain detailed records of customer interactions within our CRM systems.
• Collaborate with international teams to optimize service delivery and operational efficiency.
• Deliver professional, empathetic communication that aligns with the premium JLR brand identity.
• Continuously update your knowledge of automotive products and services to provide accurate guidance.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Excellent communication skills with a passion for the Customer Support Services industry.
• Proficiency in English to collaborate with our diverse, international team.
• Strong problem-solving abilities and a customer-centric mindset.
• Ability to relocate to Athens for this Dutch Speaking Customer Agent For JLR position in Greece.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our many jobs in Greece means enjoying a Mediterranean climate, where sunshine is abundant throughout the year. Greece offers an unparalleled cultural experience, blending rich ancient history with a modern, buzzing social scene that makes it a highly desirable destination for professionals seeking new adventures.

Relocating to Greece allows you to enjoy world-renowned cuisine, stunning coastal views, and an incredibly high quality of life. Whether you are exploring the historic streets of Athens or enjoying the local hospitality, you will find that living in Greece provides a unique balance of professional growth and personal relaxation.

How to Apply

If you are ready to take the next step in your career with this Dutch Speaking Customer Agent For JLR position in Greece, we encourage you to click Apply Now to submit your application to Mercier Consultancy Group. We look forward to reviewing your profile and helping you start your journey in the beautiful city of Athens.