Dutch Speaking Customer Agent For Streaming Service

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional lifestyle experiences.

Job Overview

We are seeking a motivated professional for the Dutch Speaking Customer Agent For Streaming Service position in Greece. This is a unique opportunity to join the fast-paced streaming platforms industry, providing world-class support while enjoying a high quality of life in sunny Greece through our exclusive jobs in Greece initiatives.

Key Responsibilities

• Deliver professional and empathetic support to subscribers of a premier global streaming platform.
• Resolve technical inquiries related to streaming quality, account access, and subscription billing.
• Troubleshoot application errors on various devices, including Smart TVs, consoles, and mobile devices.
• Maintain high levels of customer satisfaction by providing accurate and timely information.
• Collaborate with internal teams to flag platform bugs and improve the overall user experience.
• Stay updated on the latest streaming content and platform features to better assist our global audience.
• Document all customer interactions in our CRM system with precision and clarity.

Requirements

• Native or fluent Dutch (spoken and written).
• Professional proficiency in English.
• Valid EU passport (mandatory).
• Strong passion for the streaming platforms industry and digital media.
• Excellent communication skills and a customer-centric mindset.
• Ability to thrive in a remote work environment while based in Greece.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our Dutch-speaking jobs means embracing the vibrant culture and Mediterranean climate of Greece. When you move to Greece, you gain access to an unparalleled lifestyle characterized by historic landmarks, beautiful islands, and a welcoming community that makes every newcomer feel right at home.

Beyond the career growth of the Dutch Speaking Customer Agent For Streaming Service position in Greece, you will enjoy the world-renowned Mediterranean diet and a relaxed pace of life. Our relocation experts ensure that your transition to life in Greece is seamless, allowing you to focus on your new adventure in this stunning country.

How to Apply

If you are ready to elevate your career within the streaming platforms industry, we invite you to click Apply Now to submit your application. We look forward to reviewing your profile and helping you start your journey with Mercier Consultancy Group.