German Speaking Customer Support-Tech Gigant-Housing Included Lisbon

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO specialist, dedicated to connecting top-tier talent with world-leading organizations. We pride ourselves on facilitating seamless international career transitions, ensuring our candidates excel in their new professional chapters within the Customer Support Services industry.

Job Overview

We are currently seeking dedicated professionals for a German Speaking Customer Support-Tech Gigant-Housing Included Lisbon position in Portugal. This role offers the unique opportunity to represent a global technology leader, providing elite service while enjoying the vibrant lifestyle offered by one of the most sought-after jobs in Portugal.

Key Responsibilities

• Provide high-level assistance with complex software installations for global users.
• Manage and resolve customer inquiries across multiple channels, including phone, email, and chat.
• Maintain clear and professional communication in both German and English.
• Identify and deliver effective, efficient solutions to customer concerns to ensure high satisfaction.
• Support international clients with detailed inquiries regarding software licenses and account management.
• Collaborate with internal departments within the Customer Support Services sector to streamline support processes.
• Document all interactions accurately within the internal management system.

Requirements

• Native or fluent German (spoken and written)
• Valid EU passport (mandatory)
• Previous experience in customer service.
• A genuine passion for helping others.
• Keen interest in technology.
• Strong problem-solving skills.
• Positive attitude, motivated, and excellent communication skills.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Portugal

Embracing one of the many German-speaking jobs in Portugal means immersing yourself in a culture renowned for its stunning coastal architecture, warm climate, and welcoming atmosphere. Portugal provides an exceptional backdrop for professionals, balancing a high-paced tech career with a relaxed Mediterranean lifestyle that is simply unmatched.

With our comprehensive relocation support, you will find it effortless to settle into your new home. From the exquisite local gastronomy to the high quality of life, Portugal offers a unique experience for those looking to advance their career while living in a top-tier European destination. Discover why thousands of professionals choose Portugal for their next international career move.

How to Apply

If you are ready to elevate your career and join a global tech leader, we invite you to take the next step. Please click 'Apply Now' to submit your application for this German Speaking Customer Support-Tech Gigant-Housing Included Lisbon position in Portugal. We look forward to reviewing your profile.

Best regards,
The Recruitment Team at Mercier Consultancy Group