Arabic Speaking -Speaking Digital Trust & Safety Analyst

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with world-class organizations within the Customer Support Services industry. As a leading voice in the European employment sector, we are dedicated to curating professional career paths for individuals seeking high-impact roles across Europe.

Job Overview

We are currently seeking a dedicated professional for the Arabic Speaking -Speaking Digital Trust & Safety Analyst position in Bulgaria, based in the vibrant city of Sofia. This is a vital role within the Customer Support Services industry, focused on ensuring digital safety and maintaining platform integrity for users globally.

Key Responsibilities

• Review user-generated and back-office information to ensure compliance with company policies and guidelines within the Customer Support Services sector.
• Take prompt and appropriate action when content or activity violates established policies or presents potential risks to the community.
• Maintain comprehensive knowledge of internal policies and procedures to ensure accurate, consistent, and high-quality decision-making.
• Analyze behavioral patterns and identify trends to proactively detect and address potential safety risks.
• Provide well-reasoned, evidence-based decisions, clearly explaining the context and rationale behind every action taken.
• Manage high volumes of incoming information while maintaining exceptional accuracy and attention to detail.
• Handle sensitive information with the utmost discretion and professionalism expected in a premium service environment.

Requirements

• Required Qualifications Fluent Arabic.
• B2 level or higher in English.
• Good understanding of online culture, pop culture, global events, and the cultural context of the market(s) you will support.
• Strong communication, analytical, and decision-making skills.
• Ability to work professionally with sensitive and potentially challenging digital content.
• Demonstrated ability to manage shifting priorities within the fast-paced Customer Support Services industry.

What We Offer

• Competitive Monthly Salary of €1,280 gross.
• Fully Paid Training.
• Health Insurance.
• The opportunity to work in a premier international environment among the best Arabic-speaking jobs in the market.

Life in Bulgaria

Bulgaria offers a unique blend of historical charm and modern urban living, making it one of the most exciting locations for professional growth. Living in Bulgaria provides access to a stunning landscape ranging from mountain resorts to the Black Sea coast, all under a comfortable, pleasant climate. As one of the top hubs for international talent, Bulgaria fosters a welcoming and diverse community for expatriates and locals alike.

By securing one of our Arabic-speaking jobs here, you will enjoy a high quality of life, affordable cost of living, and a rich culinary scene that makes Bulgaria a fantastic place to call home. Whether you are exploring the ancient streets of Sofia or enjoying the modern tech-focused workspace, Bulgaria provides an ideal balance of work and lifestyle for your next career chapter.

How to Apply

If you are ready to advance your career with this Arabic Speaking -Speaking Digital Trust & Safety Analyst position in Bulgaria, we invite you to click Apply Now. We look forward to reviewing your application and exploring your potential with Mercier Consultancy Group.