Hungarian Speaking Technical POS & API Integration Support with Hungarian

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and executive search firm, specializing in placing top-tier talent within the evolving Customer Support Services industry. We partner with industry-leading organizations to connect exceptional professionals with career-defining roles across Europe.

Job Overview

We are currently seeking candidates for a Hungarian Speaking Technical POS & API Integration Support with Hungarian position in Bulgaria to join a dynamic team in the Customer Support Services sector. This role is ideal for a tech-savvy professional who thrives on solving complex puzzles and providing high-level technical guidance to partners navigating API integrations.

Key Responsibilities

• Lead the technical onboarding process for new partners, ensuring seamless integration into our API platform within the Customer Support Services environment.
• Manage the L1 ticketing queue, delivering timely, professional, and efficient resolutions to technical queries.
• Perform root-cause analysis on technical glitches to implement sustainable solutions that enhance the overall customer experience.
• Utilize Postman to test API endpoints, validate data payloads, and verify synchronization between systems.
• Create and maintain high-quality technical documentation, including FAQs and comprehensive troubleshooting guides via Confluence.
• Collaborate with internal cross-functional teams via Jira to escalate complex bugs and track resolutions through to completion.

Requirements

• Native or fluent Hungarian (spoken and written) is mandatory for this position.
• Professional proficiency in English to operate within our international technical support ecosystem.
• Proven experience in technical support, API troubleshooting, or similar roles within the Customer Support Services industry.
• Strong analytical mindset with the ability to diagnose technical issues independently.
• Experience with tools such as Postman, Jira, and Confluence is highly preferred.
• Valid EU passport (mandatory) to facilitate a smooth transition to our hub in Bulgaria.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in this technical role.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) for those joining us for jobs in Bulgaria.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Bulgaria

Choosing one of our Hungarian-speaking jobs means embracing a vibrant lifestyle in Sofia, the capital of Bulgaria. Bulgaria is renowned for its blend of rich history, modern city energy, and stunning natural landscapes, providing an excellent backdrop for both career and personal growth. You will find that life in Bulgaria offers a unique balance of culture and affordability that makes it a top destination for international talent.

Relocating to Bulgaria is a seamless experience thanks to our dedicated support team, ensuring you feel at home from day one. Enjoy the local cuisine, the welcoming atmosphere, and the high quality of life that Bulgaria is famous for. Join our team in Sofia and advance your career with this Hungarian Speaking Technical POS & API Integration Support with Hungarian position in Bulgaria.

How to Apply

If you are ready to take the next step in your career with this exciting opportunity at Mercier Consultancy Group, please click the "Apply Now" button below to submit your application. We look forward to reviewing your profile and potentially welcoming you to our team.

Best regards,
The Recruitment Team at Mercier Consultancy Group