Dutch Speaking -Speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless career transitions for professionals seeking high-impact roles within the dynamic Customer Support Services industry.

Job Overview

We are currently seeking talented individuals for a Dutch Speaking -Speaking Customer Service Representative position in Portugal. This is an exceptional opportunity to advance your career in the Customer Support Services sector while enjoying the vibrant lifestyle offered by one of Europe’s most iconic destinations, making this one of the most sought-after Dutch-speaking jobs in Portugal today.

Key Responsibilities

• Serve as the primary point of contact for drivers, transport companies, and logistics partners to ensure operational success.
• Provide clear, actionable, and professional support across phone and email channels within the Customer Support Services landscape.
• Assist logistics clients with complex road-related inquiries spanning the Netherlands.
• Manage customer inquiries with a focus on efficiency and high-level problem resolution.
• Facilitate revenue and debt collection processes in a professional, service-oriented manner.
• Promote additional value-added services to existing clients when opportunities arise.
• Maintain high-quality, customer-focused communication standards to ensure client satisfaction.

Requirements

• Fluent Dutch speaker (written and spoken)
• Comfortable communicating via phone and email
• Customer-focused and solution-oriented
• Responsible and reliable
• Open to working rotational shifts Previous customer service experience is a plus, but motivation and a positive attitude matter just as much.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Portugal

Embracing one of our many Dutch-speaking jobs in Portugal means immersing yourself in a culture renowned for its sunshine, history, and welcoming locals. Life in Portugal offers an incredible work-life balance, where the golden beaches and historic architecture of the cities create the perfect backdrop for your international career. As you settle into your new Dutch Speaking -Speaking Customer Service Representative position in Portugal, you will discover why so many professionals choose to build their future here.

Beyond the professional growth, Portugal provides an exceptional quality of life, defined by its world-class gastronomy, vibrant nightlife, and friendly communities. Our comprehensive relocation support ensures your move to Portugal is smooth, allowing you to focus on enjoying everything this stunning country has to offer from your very first day.

How to Apply

If you are ready to elevate your professional journey with Mercier Consultancy Group, we invite you to take the next step by clicking Apply Now. Our recruitment team is eager to review your application for this exciting Dutch Speaking -Speaking Customer Service Representative position in Portugal.

Best regards,
The Recruitment Team at Mercier Consultancy Group