German Speaking Digital Marketing Campaign Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading global organizations. We specialize in facilitating seamless career transitions, ensuring that our candidates find prestigious, long-term opportunities within the most dynamic BPO and technology sectors across Europe.

Job Overview

We are currently seeking a motivated individual for a German Speaking Digital Marketing Campaign Specialist position in Portugal, based in the vibrant city of Lisbon. This is an exceptional opportunity for a marketing professional to join a global team and provide world-class B2B support for one of the world’s most recognized advertising technology brands among the many available German-speaking jobs.

Key Responsibilities

• Manage advertiser enquiries and troubleshoot technical cases from initial contact through to final resolution.
• Provide expert support for technical issues and complex queries relating to sophisticated digital advertising products.
• Collaborate with internal Product Operations, Engineering, and technical teams to investigate and resolve escalated cases.
• Maintain proactive communication with advertisers, providing regular status updates throughout their support journey.
• Uphold the highest standards of customer satisfaction, service quality, and operational productivity.
• Consistently meet service-level targets while working to reduce resolution times for clients.
• Educate business advertisers on new product features and best practices to resolve common technical issues.
• Identify and propose improvements to support processes to enhance the overall user experience.

Requirements

• Native or fluent German (spoken and written).
• Fluent German and English Experience managing paid advertising campaigns is mandatory.
• A degree in Marketing or a related field desired Previous experience in digital marketing.
• Experience in a contact centre or customer support programme supporting an advertising technology company.
• Confidence using social media platforms and a sound understanding of digital advertising.
• Strong customer service, communication and problem-solving skills.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Portugal

Choosing to pursue one of our jobs in Portugal means embracing a lifestyle defined by sunshine, stunning Atlantic coastlines, and a rich cultural heritage. Portugal is consistently ranked as one of the safest and most welcoming countries in the world, offering an exceptional quality of life for professionals seeking to advance their careers in a Mediterranean climate.

From the historic streets of Lisbon to the world-renowned culinary scene, living in Portugal provides an unparalleled international experience. Our relocation support ensures your transition to life in Portugal is smooth and stress-free, allowing you to focus on your new German Speaking Digital Marketing Campaign Specialist position in Portugal while enjoying the perfect balance of work and leisure in beautiful Portugal.

How to Apply

If you are ready to take the next step in your career and join a leading international team, we invite you to apply for this German Speaking Digital Marketing Campaign Specialist position in Portugal today. Please click the "Apply Now" button to submit your application to Mercier Consultancy Group. We look forward to reviewing your profile.