French Speaking -speaking Digital Marketing Campaign Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, dedicated to connecting top-tier talent with world-class organizations across Europe. As a leading recruitment and BPO specialist, we pride ourselves on facilitating seamless career transitions for professionals seeking high-impact roles within the global technology sector.

Job Overview

We are currently seeking a motivated professional for a French Speaking -speaking Digital Marketing Campaign Specialist position in Portugal. This is an exceptional opportunity to join a dynamic team in Lisbon, providing expert B2B support to global advertisers and ensuring the success of complex digital marketing campaigns.

Key Responsibilities

• Manage and resolve advertiser enquiries and troubleshooting cases from initial contact through to final resolution.
• Provide high-level technical support for queries related to digital advertising products.
• Collaborate with Product Operations, Engineering, and technical specialists to investigate and resolve complex issues.
• Maintain clear and proactive communication with advertisers, providing regular updates throughout the support journey.
• Uphold high standards of customer satisfaction, service quality, and operational productivity.
• Educate business clients on product features, best practices, and common troubleshooting steps.
• Analyze support processes to identify and implement improvements to the overall user experience.

Requirements

• Native or fluent French (spoken and written).
• Fluent French and English Experience managing paid advertising campaigns is mandatory.
• A degree in Marketing or a related field desired Previous experience in digital marketing.
• Experience in a contact centre or customer support programme supporting an advertising technology company.
• Confidence using social media platforms and a sound understanding of digital advertising.
• Strong customer service, communication and problem-solving skills.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Portugal

Discover why thousands of professionals choose jobs in Portugal for their next career move. With its sun-drenched climate, stunning coastal landscapes, and vibrant urban culture, Portugal offers an unparalleled lifestyle. Whether you are exploring the historic streets of Lisbon or enjoying the relaxed atmosphere of the seaside, Portugal provides a perfect balance between professional ambition and personal well-being.

Relocating to Portugal is made easy with our dedicated support, allowing you to focus on enjoying the exquisite local gastronomy and the welcoming community. The high quality of life in Portugal makes it one of the most desirable destinations in Europe, ensuring that your time working here is as rewarding outside of the office as it is within it.

How to Apply

If you are ready to elevate your career with a French Speaking -speaking Digital Marketing Campaign Specialist position in Portugal, we invite you to apply today. Join our talent network and take the next step toward an exciting international experience. Please click Apply Now to submit your application to the team at Mercier Consultancy Group.