Italian Speaking Digital Marketing Campaign Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy dedicated to connecting elite talent with industry-leading global organizations. We specialize in sourcing high-caliber professionals for exclusive, international career opportunities that offer significant growth and professional development. With our expertise, we ensure that every candidate we represent finds the perfect cultural and professional fit within our prestigious client network.

Job Overview

We are currently seeking a talented professional for an Italian Speaking Digital Marketing Campaign Specialist position in Portugal. This role is an exceptional opportunity to join a high-impact team, providing expert B2B support and technical guidance to advertisers in one of Europe’s most vibrant professional hubs. If you are looking for rewarding jobs in Portugal, this role offers the perfect blend of technical challenge and career advancement.

Key Responsibilities

• Manage advertiser enquiries and troubleshoot cases from initial contact to final resolution.
• Provide technical support and guidance regarding advertising products and digital platforms.
• Collaborate with Product Operations and Engineering teams to investigate complex technical issues.
• Maintain clear and professional communication with advertisers throughout their support journey.
• Uphold high standards of customer satisfaction, service quality, and productivity.
• Meet established service-level targets while optimizing resolution times.
• Educate clients on product features and resolve common advertising challenges effectively.
• Identify and suggest opportunities to improve internal support processes and overall user experience.

Requirements

• Fluent Italian and English Experience managing paid advertising campaigns is mandatory.
• A degree in Marketing or a related field desired Previous experience in digital marketing.
• Experience in a contact centre or customer support programme supporting an advertising technology company.
• Confidence using social media platforms and a sound understanding of digital advertising.
• Strong customer service, communication and problem-solving skills.
• Native or fluent proficiency in Italian.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Portugal

Embarking on a career in Lisbon means immersing yourself in a culture defined by sunshine, history, and a world-class standard of living. As one of the most popular destinations for Italian-speaking jobs, Portugal offers a unique Mediterranean climate and a welcoming atmosphere that makes it easy to balance a successful professional career with a rich social life. From the iconic architecture to the stunning coastal scenery, life in Portugal is truly unparalleled.

Relocating to Portugal is made seamless through our comprehensive support services, ensuring you can focus on enjoying the vibrant local gastronomy and the high quality of life that the country is famous for. Whether you are looking to build a career in technology or simply wish to experience the charm of southern Europe, Portugal stands out as the ideal choice for ambitious professionals seeking international experience.

How to Apply

If you are ready to elevate your career and join a dynamic team as an Italian Speaking Digital Marketing Campaign Specialist, we invite you to take the next step today. Click 'Apply Now' to submit your application and start your journey with Mercier Consultancy Group. We look forward to hearing from you.