German Speaking Remote German Customer Support at Mercedes with Relocation

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating high-value career opportunities, including exclusive German-speaking jobs for professionals seeking an international trajectory.

Job Overview

We are currently seeking candidates for the German Speaking Remote German Customer Support at Mercedes with Relocation position in Greece. This role within the Customer Support Services industry offers the unique chance to represent a global automotive leader while enjoying a seamless transition to a new lifestyle in Greece.

Key Responsibilities

• Handle general inquiries regarding vehicle documentation, including service history and maintenance logs.
• Manage appointment scheduling with authorized dealerships to ensure premium Customer Support Services standards.
• Provide detailed information regarding vehicle recall campaigns and dealership locations.
• Explain warranty coverage terms and conditions to Mercedes-Benz owners clearly and professionally.
• Coordinate breakdown assistance by dispatching technicians to precise customer locations.
• Arrange recovery assistance, ensuring vehicles are safely transported to designated dealerships.
• Assist customers with the utilization of the official car mobile application, providing troubleshooting and guidance.

Requirements

• Native or fluent German (spoken and written) is essential for this role.
• Valid EU passport or appropriate work authorization for employment within the EU.
• Strong communication skills tailored to the professional Customer Support Services industry.
• A proactive mindset suitable for remote work environments.
• Proven ability to provide exceptional support while managing complex customer queries.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the Customer Support Services industry.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) for those moving for these German-speaking jobs.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Choosing to accept a position in Greece means embracing a life defined by Mediterranean sunshine, rich history, and a vibrant social culture. As you settle into your new role, you will discover that Greece offers an unparalleled work-life balance, allowing you to explore stunning coastlines and archaeological wonders during your time off. Pursuing one of our many German-speaking jobs here provides the perfect backdrop for personal and professional growth.

The relocation experience is designed to be effortless, with our expert team handling all the logistics of your move to Greece. From the moment you arrive, you will enjoy the world-renowned local gastronomy and the welcoming, hospitable nature of the people. Embarking on your career in Greece is not just a job change; it is an opportunity to immerse yourself in a country that offers both professional excellence and an incredible standard of living.

How to Apply

If you are ready to take the next step in your career with the German Speaking Remote German Customer Support at Mercedes with Relocation position in Greece, we invite you to click Apply Now. Join the team at Mercier Consultancy Group and start your journey today.