German Speaking -Speaking Customer Service Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy firm, dedicated to bridging the gap between exceptional talent and industry-leading organizations. We specialize in sourcing high-caliber professionals for the competitive Customer Support Services sector, providing unmatched guidance throughout the hiring process.

Job Overview

We are currently seeking a motivated professional to fill the German Speaking -Speaking Customer Service Specialist position in Greece. This is an outstanding opportunity to advance your career in the Customer Support Services industry while enjoying the Mediterranean lifestyle through our curated German-speaking jobs portfolio.

Key Responsibilities

• Provide expert technical and customer support via phone, live chat, and email channels.
• Respond to customer enquiries with accuracy and professional courtesy.
• Troubleshoot complex technical issues, identifying and implementing effective solutions.
• Maintain high service quality standards to deliver an exceptional customer experience.
• Utilize strong problem-solving skills to resolve customer concerns during every interaction.
• Collaborate cross-functionally with internal departments to enhance overall team performance.
• Adapt swiftly to evolving operational processes and varying customer requirements.
• Effectively navigate digital platforms and social media tools to support customer needs.

Requirements

• German proficiency at C1/C2 level or native speaker.
• English proficiency at B2 level or above.
• Previous experience in customer service, customer support, or technical support.
• Proven track record of effective professional communication via phone and email.
• Strong desire to excel in international Customer Support Services roles.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Greece

Embarking on a new career journey with one of our German-speaking jobs means embracing the vibrant culture and historic charm of Thessaloniki. Greece offers an unparalleled climate and a relaxed Mediterranean pace of life that makes it a world-class destination for international professionals. Living in Greece provides a unique blend of ancient tradition and modern cosmopolitan energy.

Our comprehensive relocation support ensures your move to Greece is seamless and stress-free, allowing you to focus on enjoying the exquisite local cuisine and the high quality of life found across Greece. Join our community and see why so many professionals choose to build their future by pursuing a German Speaking -Speaking Customer Service Specialist position in Greece with Mercier Consultancy Group.

How to Apply

If you are ready to take the next step in your career and join a leading team in the Customer Support Services sector, we invite you to apply today. Please click 'Apply Now' to submit your application and start your journey with Mercier Consultancy Group. We look forward to reviewing your profile.