Hungarian Speaking -Speaking Customer Care

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-class organizations across the Customer Support Services industry. We pride ourselves on our boutique approach to recruitment, ensuring that every professional we represent finds a role that perfectly aligns with their career aspirations and lifestyle goals.

Job Overview

We are currently seeking dedicated professionals for a Hungarian Speaking -Speaking Customer Care position in Greece. This is an exceptional opportunity to advance your career within the fast-paced Customer Support Services industry while enjoying a vibrant Mediterranean lifestyle among the best jobs in Greece.

Key Responsibilities

• Deliver excellent customer service via email, phone, and chat to ensure high satisfaction levels.
• Research and respond to customer inquiries with accuracy and within specified timelines.
• Utilize internal documentation and knowledge bases to resolve complex user issues effectively.
• Escalate unresolved or priority cases to the appropriate departments according to internal protocols.
• Document all customer interactions meticulously in accordance with Standard Operating Procedures (SOPs).
• Identify and communicate recurring technical or service issues to management to improve overall support quality.
• Meet individual and team KPIs, quality standards, and company policies consistently.
• Collaborate across departments and participate in ongoing training to stay updated on service requirements.

Requirements

• Native or fluent Hungarian (spoken and written) is essential for this role.
• Strong proficiency in English (written and spoken) to communicate within our international team.
• Valid EU passport (mandatory requirement for employment eligibility).
• Proven ability to navigate Windows, MacOS, MS Office, and Google Workspace efficiently.
• Demonstrated problem-solving skills, critical thinking, and an empathetic, customer-focused mindset.
• Professional resilience and the ability to remain calm under pressure while working in the Customer Support Services industry.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) is included.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Living and working in Greece offers an unparalleled quality of life, blending ancient history with a modern, sunny Mediterranean atmosphere. As you settle into your new Hungarian-speaking job, you will discover why so many professionals choose to relocate to Greece for its warm climate, welcoming culture, and breathtaking landscapes. Choosing one of our available jobs in Greece means choosing a lifestyle defined by outdoor adventure and coastal beauty.

Beyond the workplace, Greece provides an incredibly rich culinary experience and a vibrant social scene. Our Hungarian Speaking -Speaking Customer Care position in Greece includes comprehensive relocation support, ensuring your transition to this beautiful country is seamless. Join our growing community of expats and enjoy the perfect balance of professional development and Mediterranean relaxation that only Greece can offer.

How to Apply

If you are ready to take the next step in your career with one of the most prestigious Hungarian-speaking jobs in the market, we invite you to click Apply Now. Our team at Mercier Consultancy Group is eager to review your application and discuss how we can support your professional journey in Thessaloniki.