Dutch Speaking Customer Service - Dutch in Lisbon with relocation pack

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy dedicated to connecting top-tier talent with industry-leading organizations. We specialize in facilitating international career transitions, ensuring that every candidate finds their ideal role within the vibrant landscape of the Customer Support Services sector.

Job Overview

We are currently seeking motivated professionals for a Dutch Speaking Customer Service - Dutch in Lisbon with relocation pack position in Portugal. This is an exceptional opportunity to advance your career in the Customer Support Services industry while enjoying a seamless move to one of Europe’s most desirable locations.

Key Responsibilities

• Provide high-quality inbound customer support for various bookings and service or goods purchases.
• Manage diverse customer requests with professionalism and clarity to ensure total satisfaction.
• Act as a brand ambassador by consistently delivering a positive attitude and helpful service.
• Efficiently process changes, order adjustments, and service modifications as required by clients.
• Handle customer complaints with empathy, identifying swift resolutions within a professional Customer Support Services framework.
• Address all customer inquiries and concerns, maintaining high standards of service quality.
• Collaborate with your team to maintain excellence in the dynamic Customer Support Services industry.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Previous experience in Customer Support Services or a similar client-facing role is highly valued.
• Strong communication and problem-solving skills to handle diverse tasks efficiently.
• Willingness to relocate to Lisbon for this career-defining position among jobs in Portugal.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Portugal

Choosing one of the many Dutch-speaking jobs in Portugal allows you to experience a Mediterranean lifestyle like no other. Portugal is world-renowned for its stunning coastline, historic architecture, and pleasant year-round climate, making it an ideal destination for expatriates. Living in Portugal offers a unique blend of tradition and modernity that appeals to professionals worldwide.

Beyond the professional benefits, Portugal provides an exceptional quality of life, featuring incredible culinary experiences and a vibrant social scene. Our comprehensive relocation package ensures your transition to Portugal is stress-free, allowing you to settle in and enjoy all that this beautiful country has to offer. Discover why so many are choosing to advance their careers with Dutch-speaking jobs in Portugal.

How to Apply

If you are ready to take the next step in your career with this Dutch Speaking Customer Service - Dutch in Lisbon with relocation pack position in Portugal, we invite you to click "Apply Now" to submit your application. Join our network at Mercier Consultancy Group and let us help you secure your future in the Customer Support Services industry.