Spanish Speaking Travel Reservations Associate with Spanish/Relocation-Porto

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, dedicated to connecting top-tier talent with world-class organizations across Europe. As a leader in recruitment and professional services, we specialize in identifying exceptional candidates for high-impact roles, including exclusive Spanish-speaking jobs in the dynamic hospitality sector.

Job Overview

We are currently seeking a motivated professional to fill our Spanish Speaking Travel Reservations Associate with Spanish/Relocation-Porto position in Portugal. This is an incredible opportunity to leverage your linguistic talents within the hospitality industry, providing world-class support to a global travel community while enjoying a new professional chapter in one of Europe's most vibrant cities.

Key Responsibilities

• Provide exceptional support to travelers and hosts within the hospitality sector via inbound calls and email.
• Investigate and resolve customer concerns efficiently using company resources and hospitality industry best practices.
• Deliver clear, thoughtful, and personalized communication to maintain high guest satisfaction standards.
• Manage multiple service requests simultaneously while maintaining an organized and professional approach.
• Escalate complex cases to management and help facilitate fair, amicable solutions between travel users.
• Uphold the premium brand reputation of the hospitality services we represent through every interaction.

Requirements

• Native or fluent Spanish (spoken and written) is mandatory for this role.
• Professional proficiency in English (B2 level) to communicate within our international team.
• Valid EU passport (mandatory) for all applicants interested in our jobs in Portugal.
• Strong problem-solving skills and a genuine customer-first attitude suitable for the hospitality industry.
• Exceptional attention to detail and the ability to thrive in a fast-paced, 24/7 service environment.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Portugal

Embarking on your career in Portugal offers a unique blend of historical charm and modern coastal living. Portugal is renowned for its stunning Atlantic coastline, warm Mediterranean climate, and a vibrant social scene that makes it a top destination for international professionals seeking quality of life. By securing this Spanish Speaking Travel Reservations Associate with Spanish/Relocation-Porto position in Portugal, you are choosing to work in a country that balances professional growth with an enviable lifestyle.

Living in Portugal means enjoying world-class gastronomy, welcoming locals, and an affordable cost of living that enhances your daily experience. Whether you are exploring the narrow streets of Porto or the scenic landscapes across the region, you will find that Portugal offers a sanctuary for those looking to advance their career while enjoying a rich cultural tapestry. We ensure your transition is seamless so you can focus on enjoying everything Portugal has to offer.

How to Apply

If you are ready to elevate your career with this exciting opportunity, we invite you to click "Apply Now" to submit your CV. Join the Mercier Consultancy Group network and take the next step in your professional journey today.