Norwegian Speaking -Speaking Customer Service Representative - Office

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with industry-leading organizations across Europe. As a leader in the BPO and customer support services sector, we are dedicated to facilitating seamless career transitions for professionals seeking high-impact roles abroad.

Job Overview

We are currently seeking a motivated professional for a Norwegian Speaking -Speaking Customer Service Representative - Office position in Greece. This is a fantastic opportunity to join the thriving Customer Support Services industry while enjoying the vibrant Mediterranean lifestyle, with full support provided by our expert team for all relocation-related logistics.

Key Responsibilities

• Deliver exceptional support in the Customer Support Services industry for Norwegian-speaking clients.
• Manage inbound inquiries regarding financial services, payment processes, and account management with professionalism.
• Guide customers through complex financing agreements and transaction procedures to ensure satisfaction.
• Resolve billing-related queries, refunds, and chargebacks while maintaining strict data security.
• Document all customer interactions accurately within the internal management systems.
• Adhere to compliance protocols and company quality standards to guarantee service excellence.
• Collaborate with internal teams to streamline support workflows and improve customer experience metrics.

Requirements

• Norwegian: C1 level (required).
• English: C1 level (required).
• Education: Minimum high school diploma.
• Previous experience in customer support services is advantageous.
• Strong problem-solving capabilities and ability to handle sensitive financial information.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Greece

Choosing one of our Norwegian-speaking jobs means embracing a life of sunshine, rich history, and world-class cuisine. Living in Greece offers a unique blend of ancient tradition and modern excitement, where you can enjoy beautiful landscapes and a warm climate that lasts all year round. Many professionals seeking jobs in Greece find the work-life balance here to be truly unmatched.

Our relocation support makes settling into your new home in Greece an effortless experience. From the moment you arrive, you will enjoy the incredible hospitality and vibrant social scene that Greece is famous for. If you are ready to advance your career in the Customer Support Services sector while living in one of the most beautiful countries in Europe, this Norwegian Speaking -Speaking Customer Service Representative - Office position in Greece is the perfect next step.

How to Apply

If you meet the requirements and are ready to embark on this professional journey in Athens, we invite you to click 'Apply Now' to submit your application. Join our team at Mercier Consultancy Group and take the next step in your international career today.