Swedish Speaking -Speaking Customer Service Rep - Office based

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy, bridging the gap between top-tier global talent and industry-leading organizations. We specialize in placing professionals into high-impact roles, ensuring that every career move is a step toward excellence within the customer support services sector.

Job Overview

We are currently sourcing candidates for a prestigious Swedish Speaking -Speaking Customer Service Rep - Office based position in Greece. If you are looking to advance your career in customer support services, this role offers the perfect blend of professional growth and an international lifestyle, making it one of the most sought-after jobs in Greece today.

Key Responsibilities

• Manage inbound customer inquiries regarding payments, financing solutions, and checkout processes.
• Provide expert guidance to users navigating finance agreements and digital payment platforms.
• Efficiently resolve customer concerns related to refunds, chargebacks, billing discrepancies, and account verification.
• Maintain precise and comprehensive customer records for all support interactions.
• Adhere strictly to corporate compliance procedures, data security protocols, and internal escalation guidelines.
• Consistently deliver a professional, empathetic, and high-quality customer experience within the support services industry.

Requirements

• Swedish: C1 level (required).
• English: C1 level (required).
• Education: Minimum high school diploma.
• Strong proficiency in problem-solving and interpersonal communication.
• Ability to maintain absolute confidentiality when handling sensitive financial information.
• Valid EU passport (mandatory).

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Greece

Embarking on a career through our Swedish-speaking jobs program allows you to immerse yourself in the vibrant culture of Athens, Greece. Enjoy a Mediterranean climate, world-renowned history, and a social lifestyle that makes living in Greece an unforgettable experience for international professionals.

Beyond the workplace, Greece offers an incredible quality of life, featuring exquisite local cuisine and a welcoming atmosphere. With our dedicated relocation support, your move to Greece will be seamless, ensuring you can focus on enjoying your new home and professional success in this historic city.

How to Apply

If you are ready to elevate your career and secure a top-tier Swedish Speaking -Speaking Customer Service Rep - Office based position in Greece, we encourage you to click Apply Now. Join our network at Mercier Consultancy Group and let us help you take the next big step in your professional journey.