Dutch Speaking Support Specialist - Relocation to Sofia

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class opportunities in the Customer Support Services sector. As a leader in European human capital solutions, we pride ourselves on providing bespoke career development paths that bridge the gap between skilled professionals and industry-leading global enterprises.

Job Overview

We are currently seeking a motivated individual for a Dutch Speaking Support Specialist - Relocation to Sofia position in Bulgaria. This role is a perfect opportunity for candidates looking to advance their career in the Customer Support Services industry while experiencing the vibrant professional landscape of Eastern Europe with full relocation support.

Key Responsibilities

• Provide high-quality customer assistance via phone, email, and chat, ensuring excellence in the Customer Support Services industry.
• Manage and resolve complex customer inquiries, ensuring consistent brand voice and satisfaction.
• Maintain detailed records of customer interactions within internal databases to uphold service standards.
• Collaborate with international teams to optimize communication strategies and service delivery.
• Adhere to strict operational procedures and quality practices inherent in professional support environments.
• Continuously update product and service knowledge to provide accurate, real-time information to clients.
• Contribute to a positive, collaborative environment typical of the best Dutch-speaking jobs currently available in Europe.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Excellent communication skills and a passion for the Customer Support Services industry.
• Strong problem-solving abilities and a customer-centric mindset.
• Ability to relocate to Sofia for this on-site opportunity, taking advantage of our comprehensive support for jobs in Bulgaria.
• Proficiency in English to facilitate international team collaboration.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) is included.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Bulgaria

Embarking on a career in Bulgaria offers a unique blend of historical charm and modern urban living. As one of the most exciting locations for international professionals, Bulgaria provides a welcoming climate, vibrant culture, and a lifestyle that seamlessly balances professional growth with personal adventure. Searching for jobs in Bulgaria has never been more rewarding, as the country continues to attract top talent from across the globe.

Living in Sofia, you will experience a high quality of life with affordable living costs, world-class cuisine, and an incredible expat community. Our Dutch Speaking Support Specialist - Relocation to Sofia position in Bulgaria ensures you settle in comfortably with our dedicated support, allowing you to focus on your new life in this beautiful country. Discover why many professionals are choosing Bulgaria as the launchpad for their international career.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in the heart of Europe, we invite you to apply now. Simply click the link below to submit your application and start your journey with Mercier Consultancy Group today. We look forward to hearing from you!