Norwegian Speaking Junior Customer Services Specialist with Norwegian

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading organizations. As a leader in the European staffing landscape, we pride ourselves on our ability to facilitate seamless career transitions for professionals seeking high-impact roles in the global Customer Support Services sector.

Job Overview

We are currently seeking a motivated professional for a Norwegian Speaking Junior Customer Services Specialist with Norwegian position in Greece. This is an exceptional opportunity to launch your career within the dynamic Customer Support Services industry while enjoying a life-changing experience through our specialized jobs in Greece program.

Key Responsibilities

• Provide expert assistance to customers regarding payment options, financing agreements, and complex billing inquiries.
• Guide clients through various checkout processes and account verification procedures with a focus on accuracy.
• Handle sensitive inquiries related to refunds and chargebacks within a professional Customer Support Services environment.
• Ensure that all customer interactions are documented precisely according to internal compliance and security protocols.
• Collaborate with internal teams to escalate complex cases, ensuring timely resolution and high levels of customer satisfaction.
• Maintain a deep understanding of service offerings to provide clear, actionable information to all users.
• Contribute to the continuous improvement of support processes through proactive communication and a problem-solving mindset.

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role.
• Fluency in English (C1 level) to collaborate effectively in our international office.
• Valid EU passport is required for all candidates applying for these Norwegian-speaking jobs.
• Strong communication skills and a dedicated, customer-focused mindset.
• High attention to detail, especially when managing sensitive information and financial queries.
• A proactive approach to learning new systems and solving problems within the Customer Support Services field.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training programs to ensure your success in the role.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to support your move to Athens.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Embracing one of our Norwegian-speaking jobs means immersing yourself in the vibrant culture and historic charm of Athens. Greece offers an unparalleled lifestyle, characterized by its famous Mediterranean climate, stunning coastal landscapes, and a social scene that is welcoming to international professionals. Living in Greece allows you to balance a growing career with an enviable quality of life.

When you accept a Norwegian Speaking Junior Customer Services Specialist with Norwegian position in Greece, you gain access to world-class cuisine and a historic, yet modern, urban environment. Our relocation support ensures that your transition to Greece is smooth and stress-free, allowing you to focus on enjoying the beauty and hospitality that only Greece can offer.

How to Apply

If you are ready to elevate your professional profile and embark on an exciting journey in Athens, we invite you to apply today. Click the 'Apply Now' button to submit your CV in English and take the first step toward your new career with Mercier Consultancy Group. We look forward to reviewing your application.