Finnish Speaking Junior Customer Services Specialist with Finnish

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between top-tier talent and world-class organizations. We specialize in facilitating seamless global career transitions for professionals seeking high-impact roles within the dynamic customer support services industry.

Job Overview

We are currently seeking a talented professional for the Finnish Speaking Junior Customer Services Specialist with Finnish position in Greece. This is an exceptional opportunity to launch your career within a leading customer support services organization, assisting global clients while enjoying the Mediterranean lifestyle through our supported relocation program.

Key Responsibilities

• Guide customers through secure checkout options and complex financing processes within the customer support services sector.
• Manage and resolve inquiries regarding refunds, chargebacks, billing discrepancies, and account verification protocols.
• Provide precise, professional information to ensure customer satisfaction and brand loyalty.
• Maintain meticulous documentation of all customer interactions, adhering to strict industry compliance and data protection procedures.
• Identify and escalate complex technical or financial cases to the appropriate departments to ensure timely resolutions.
• Collaborate with internal teams to streamline service workflows and improve the overall customer experience.

Requirements

• Native or fluent Finnish (spoken and written) is mandatory for this customer support services role.
• Proficiency in English to effectively operate in an international, multilingual environment.
• Valid EU passport is required for all applicants pursuing these jobs in Greece.
• Strong communication skills combined with a proactive, customer-focused mindset.
• High attention to detail, particularly when handling sensitive financial or personal customer information.
• A commitment to excellence and a willingness to learn and solve problems within a fast-paced setting.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure you excel in your new Finnish-speaking job.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Greece.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Embarking on one of our Finnish-speaking jobs in Greece means more than just career growth; it is an invitation to experience the vibrant culture, breathtaking landscapes, and sunny climate that Greece is famous for. Living in Greece offers an unparalleled quality of life, where ancient history meets a modern, welcoming Mediterranean lifestyle.

With our dedicated support, you can enjoy the world-renowned cuisine and social atmosphere of Greece without the stress of logistics. Whether you are exploring the historic streets of Athens or enjoying the beautiful coastal views, Greece provides the perfect backdrop for your professional and personal journey.

How to Apply

If you are ready to start your journey as a Finnish Speaking Junior Customer Services Specialist with Finnish position in Greece, we encourage you to click Apply Now. Join the elite team at Mercier Consultancy Group and take the next step in your international career. We look forward to reviewing your application.