German Speaking Customer Support - Remote in Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in high-level BPO solutions and global talent acquisition. We pride ourselves on connecting top-tier multilingual professionals with industry-leading roles across the globe.

Job Overview

We are currently seeking talented professionals for our German Speaking Customer Support - Remote in Greece position in Greece. This is an exceptional opportunity to advance your career within the Customer Support Services industry while enjoying the freedom of remote work from the beautiful landscapes of Greece.

Key Responsibilities

• Provide world-class customer care across multiple communication channels including phone, email, and live chat.
• Troubleshoot technical or account-related inquiries to deliver effective, timely solutions for international clients.
• Maintain high quality assurance standards in alignment with the expectations of the Customer Support Services industry.
• Collaborate with global teams to ensure consistent service delivery and operational excellence.
• Follow established internal procedures to resolve complex customer issues with a professional and empathetic approach.
• Act as a brand ambassador, ensuring every customer interaction reflects the values of the companies we represent.

Requirements

• Native or fluent German (spoken and written) is essential for this role.
• Proficiency in English to facilitate team collaboration and training.
• A strong commitment to pursuing jobs in Greece and working remotely within the country.
• Excellent problem-solving skills and a positive, customer-centric mindset.
• Reliable, professional, and capable of managing tasks in a structured, remote environment.
• Valid EU passport (mandatory).

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the Customer Support Services industry.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) for a seamless transition to your new home.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Exclusive access to German-speaking jobs in a vibrant international community.

Life in Greece

Embrace a unique lifestyle by securing one of our available German-speaking jobs in Greece. Known for its world-renowned climate, stunning coastal views, and rich history, Greece offers an unparalleled quality of life. Whether you are looking for the vibrant city energy of Athens or the serene atmosphere of the islands, Greece provides the perfect backdrop for both professional growth and personal adventure.

Our relocation experts are here to ensure your move to Greece is effortless, allowing you to focus on enjoying the Mediterranean diet and the warm hospitality of the local culture. By choosing a German Speaking Customer Support - Remote in Greece position in Greece, you are not just taking a new job; you are choosing an inspiring new lifestyle in one of the world's most cherished destinations.

How to Apply

If you are ready to elevate your career and embark on an exciting journey, click Apply Now to submit your application to Mercier Consultancy Group. We look forward to reviewing your profile and welcoming you to our team in Greece.