German Speaking Customer Service Representative for Salt - Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-class organizations across Europe. As a leader in the BPO and customer support sector, we specialize in identifying candidates for exclusive German-speaking jobs that offer professional growth and unparalleled international experience.

Job Overview

We are currently seeking a talented professional to fill the German Speaking Customer Service Representative for Salt - Greece position in Greece. This role is an ideal opportunity for individuals looking to advance their career in the Customer Support Services industry while working in the vibrant city of Athens, one of the most sought-after locations for jobs in Greece.

Key Responsibilities

• Manage inbound calls and emails from German-speaking customers with professionalism and care.
• Provide expert support for complex billing, PIN/PUK, roaming, and connectivity inquiries within the Customer Support Services sector.
• Assist clients with service renewals and proactively promote high-value products, including mobile security, TV, and internet services.
• Maintain exceptional standards of customer satisfaction and retention in line with corporate service goals.
• Utilize sophisticated internal CRM systems to accurately manage, resolve, and document customer issues.
• Collaborate effectively within a multicultural team to ensure seamless operations and high-quality service delivery.
• Participate in continuous professional training to stay updated on the latest service protocols and technical solutions.

Requirements

• Native or fluent German (spoken and written) is strictly required for this role.
• Valid EU passport or right to work in Greece is mandatory.
• Strong proficiency in English, as it is the primary language for internal training and communication.
• Proven track record of excellence in a customer-facing role within the Customer Support Services industry.
• Exceptional problem-solving skills and the ability to navigate technical systems with ease.
• A motivated, customer-centric mindset suitable for the fast-paced nature of German-speaking jobs in Athens.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure you are fully prepared for the German Speaking Customer Service Representative for Salt - Greece position.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) for a seamless move to Greece.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Opportunities for professional growth within a prestigious global company.
• And Much More...

Life in Greece

Life in Greece offers a unique blend of ancient history and modern Mediterranean charm. By securing one of these jobs in Greece, you will enjoy a high quality of life, stunning coastal views, and a world-renowned culinary scene that makes Greece a top destination for international professionals. The culture in Greece is warm and welcoming, ensuring that newcomers feel at home immediately.

Living in Athens provides access to incredible historical sites, vibrant nightlife, and a sunny climate that lasts throughout the year. Our comprehensive relocation support ensures that your transition to life in Greece is stress-free, allowing you to focus on your new career in the Customer Support Services industry while enjoying everything that Greece has to offer.

How to Apply

If you are ready to take the next step in your career with this exciting German Speaking Customer Service Representative for Salt - Greece position in Greece, we invite you to click Apply Now to submit your application. We look forward to reviewing your credentials and assisting you in your journey. Sincerely, the Recruitment Team at Mercier Consultancy Group.