Dutch Speaking Customer Service at bol.com - Remote all over Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We specialize in sourcing multilingual professionals for high-growth roles, ensuring a seamless transition for candidates seeking exceptional career opportunities across Europe.

Job Overview

We are currently recruiting for a Dutch Speaking Customer Service at bol.com - Remote all over Greece position in Greece, offering a unique opportunity to join a fast-paced environment within the Customer Support Services industry. This role is ideal for individuals seeking Dutch-speaking jobs in an international setting, providing high-quality support to millions of active customers.

Key Responsibilities

• Identify and resolve customers' needs efficiently and professionally.
• Solve customer queries and concerns regarding product information, order status, and website navigation.
• Manage communication regarding deliveries, returns, and refunds within the Customer Support Services sector.
• Utilize a multichannel approach, including voice, email, and social media, to maintain excellent service standards.
• Handle inbound inquiries from customers regarding their orders and account status.
• Provide expert assistance on product availability and technical specifications.
• Support customers with click-and-collect order procedures to ensure a seamless shopping experience.

Requirements

• ✅ The Profile Your first language is Dutch and you are fluent in English (spoken and written).
• You enjoy working with customers, and you have excellent communication skills.
• You have an international mindset.
• Experience in a contact center role is a plus.
• Ability to work remotely within the territory of Greece.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Greece

Securing one of our many jobs in Greece offers you the chance to experience the Mediterranean lifestyle, characterized by abundant sunshine, historic culture, and a welcoming atmosphere. Whether you are working remotely from the vibrant heart of Athens or a coastal city, Greece provides an unparalleled backdrop for both professional and personal development.

Living in Greece means enjoying a world-renowned culinary scene, rich history, and a relaxed pace of life that significantly enhances your overall well-being. With our comprehensive relocation support, settling into your new life in Greece is stress-free, allowing you to focus on building your career in the exciting Customer Support Services industry.

How to Apply

If you are ready to embark on this career journey and take advantage of our Dutch Speaking Customer Service at bol.com - Remote all over Greece position in Greece, we encourage you to click "Apply Now" to submit your application. Our team at Mercier Consultancy Group looks forward to reviewing your profile and helping you start your new chapter.