Dutch Speaking Outbound Sales Advisor in Sofia, Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting elite talent with industry-leading corporations. As a leader in European staffing and BPO recruitment, we pride ourselves on facilitating career-defining opportunities within the vibrant customer support services industry.

Job Overview

We are currently sourcing candidates for a Dutch Speaking Outbound Sales Advisor in Sofia, Bulgaria position in Bulgaria, specifically within the fast-paced customer support services sector. This is an exceptional opportunity to advance your sales career in one of the most exciting hubs for Dutch-speaking jobs in Europe, offering a professional environment dedicated to excellence and client satisfaction.

Key Responsibilities

• Execute outbound sales calls using an established database to target both cold and warm leads.
• Strive to secure and finalize service contracts, assisting clients with the digital onboarding process.
• Conduct competitive market analysis to compare rates and articulate the value proposition of our services against competitors.
• Persuade prospective clients to transition to our service provider, demonstrating exceptional negotiation skills.
• Perform follow-up "Happy Calls" within 48 hours of contract signing to ensure data accuracy and client satisfaction.
• Upsell additional products and services to existing clients to enhance their overall user experience.
• Maintain high-level customer relationships, serving as a key ambassador within the customer support services industry.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Strong proficiency in English to navigate internal systems and communication.
• Proven experience in a sales-driven customer support services role is considered a distinct advantage.
• Ability to work effectively on-site in Sofia, Bulgaria, as this role is strictly office-based.
• Exceptional communication skills and a resilient, target-oriented mindset.

What We Offer

• Competitive Monthly Salary.
• Comprehensive, Fully Paid Initial Training.
• Private Health Insurance coverage.
• The opportunity to join a top-tier international team in the heart of the Balkans.
• A structured, professional work environment within the customer support services sector.

Life in Bulgaria

Sofia, the capital of Bulgaria, offers a unique blend of historical charm and modern European energy. With a thriving expat community and an increasing number of Dutch-speaking jobs, those pursuing a career in Bulgaria will enjoy a high standard of living, beautiful mountain landscapes, and a welcoming culture that makes it one of the most attractive destinations for professionals seeking growth.

Living and working in Bulgaria provides an excellent balance of affordability and cosmopolitan amenities. From the vibrant culinary scene to the rich cultural heritage found throughout the country, Bulgaria continues to be a top choice for international talent. We invite you to join the growing community of professionals who have chosen this dynamic country to advance their careers.

How to Apply

If you are a motivated professional looking for the next step in your career, we encourage you to apply now to secure your place in this exciting role. Join the team at Mercier Consultancy Group and contribute to the success of one of the most prominent customer support services operations in the region. We look forward to reviewing your application.