Danish Speaking -Speaking Customer Service Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to bridging the gap between top-tier talent and global industry leaders. We specialize in sourcing candidates for specialized Danish-speaking jobs, ensuring both our partners and professionals thrive in an increasingly connected international market.

Job Overview

We are currently seeking dedicated individuals to fill the Danish Speaking -Speaking Customer Service Advisor position in Poland. This role offers a unique opportunity to provide high-quality support to Danish customers for an international leader in power tools and equipment, operating directly from our vibrant office in Katowice.

Key Responsibilities

• Provide exceptional customer service to Danish-speaking clients.
• Manage and resolve inquiries regarding product details, orders, deliveries, and returns.
• Assist customers with technical product questions and troubleshooting.
• Handle customer complaints professionally to reach effective, satisfying solutions.
• Ensure all customer data and interactions are accurately recorded in company systems.
• Collaborate with internal departments to maintain a seamless customer experience.
• Maintain a professional and service-minded attitude in all client communications.

Requirements

• Native or fluent Danish (spoken and written).
• Proficiency in English, both verbal and written.
• Strong communication and problem-solving abilities.
• Ability to work independently while contributing to an international team dynamic.
• Prior customer service experience is an advantage, though not strictly required.
• Willingness to work on-site in Katowice, Poland.

What We Offer

• Competitive Monthly Salary of 11,000 PLN gross.
• Standard Polish employment contract.
• Private Health Insurance.
• Opportunity to work within a prominent international power tools organization.
• A professional, inclusive, and multicultural working environment.
• Clear paths for professional development and building international experience.

Life in Poland

Choosing one of our open jobs in Poland means embracing a country with a rich historical heritage, stunning architecture, and a modern, rapidly growing economy. Poland offers a fantastic balance between tradition and innovation, where you can enjoy a high quality of life, diverse culinary experiences, and a warm, welcoming culture that makes settling into your new role in Poland a rewarding experience.

Katowice, the heart of the Silesian region, has evolved into a vibrant hub for international professionals looking for Danish-speaking jobs in Poland. With its excellent urban infrastructure, affordable cost of living, and proximity to beautiful nature, Poland provides the ideal backdrop for your next career chapter. We invite you to join our team in Poland and experience the professional growth available in this dynamic European center.

How to Apply

If you are fluent in Danish and ready to start a new journey in Katowice, we would love to hear from you. Click the Apply Now button to submit your application and take the next step in your professional career with Mercier Consultancy Group.