Dutch Speaking Customer Service in Bulgaria - Housing + 3000€ Bonus

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy, connecting top-tier talent with world-class career opportunities across Europe. We specialize in facilitating seamless transitions for professionals seeking to advance their careers in the dynamic Customer Support Services industry.

Job Overview

We are currently seeking dedicated professionals for the Dutch Speaking Customer Service in Bulgaria - Housing + 3000€ Bonus position in Bulgaria. This is an exceptional opportunity to join a global leader in the Customer Support Services sector, offering a comprehensive relocation package for those ready to launch their career in Sofia.

Key Responsibilities

• Deliver expert customer support via phone, email, and live chat within a fast-paced Customer Support Services environment.
• Provide detailed assistance to clients regarding product inquiries and account-specific questions.
• Resolve technical or service-related issues with efficiency and a professional, customer-first approach.
• Ensure all customer interactions are documented with precision in internal database systems.
• Escalate complex or high-priority cases to specialized internal departments when necessary.
• Collaborate seamlessly with international team members to uphold global service standards.
• Maintain consistently high levels of customer satisfaction, which is the cornerstone of our Customer Support Services operations.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Proven proficiency in English (B2 level or higher).
• Valid EU passport (mandatory).
• Strong interpersonal skills and a proactive, problem-solving mindset.
• Ability to thrive in a multicultural and fast-paced professional environment.
• Motivation to relocate and build a long-term career through one of our premier Dutch-speaking jobs.

What We Offer

• Competitive Monthly Salary.
• 3000€ Bonus package to support your relocation and settling in.
• Fully Paid Training to ensure your success in the Customer Support Services industry.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) is included.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Bulgaria

Bulgaria offers an exceptional quality of life for those pursuing international careers. As one of the most sought-after destinations for Jobs in Bulgaria, Sofia combines a rich historical tapestry with a modern, thriving business hub. The climate is delightful, and the culture is incredibly welcoming to expatriates joining these Dutch-speaking jobs.

Living in Bulgaria means enjoying an affordable cost of living, world-class dining, and vibrant social scenes. Our Relocation Concierge will ensure your move to Bulgaria is smooth, allowing you to focus on enjoying the beauty and career potential that await you in this emerging European professional center.

How to Apply

If you are ready to embark on this professional journey and want to secure your place in the Dutch Speaking Customer Service in Bulgaria - Housing + 3000€ Bonus position in Bulgaria, we encourage you to click Apply Now. Our team at Mercier Consultancy Group looks forward to reviewing your application and assisting you in your next career step.