Dutch Speaking -Speaking Customer Support Amsterdam or Enschede

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-class organizations across Europe. We specialize in identifying candidates for high-impact roles, ensuring seamless career transitions into the vibrant Customer Support Services sector.

Job Overview

We are currently seeking motivated professionals for the Dutch Speaking -Speaking Customer Support Amsterdam or Enschede position in Netherlands. This is an excellent opportunity to build a professional foundation within the travel industry while thriving in a dynamic and service-oriented environment.

Key Responsibilities

• Assist travel agencies via phone with inquiries regarding bookings, flight details, luggage, upgrades, and loyalty program management.
• Deliver precise, efficient, and professional solutions to customer inquiries within the Customer Support Services industry.
• Manage special requests and complex cases by utilizing a proactive, solution-oriented approach.
• Navigate and update CRM systems and specialized reservation software to ensure accurate record-keeping.
• Maintain high service standards to consistently exceed client and passenger expectations.
• Collaborate effectively with cross-functional departments to ensure seamless service delivery.
• Engage in continuous learning to master product knowledge and refine service techniques.

Requirements

• Native or fluent Dutch (spoken and written) is essential for this role.
• Fluency in English to operate effectively within our international environment.
• Valid EU passport (mandatory for all Dutch-speaking jobs).
• A proactive, service-oriented mindset with strong problem-solving capabilities.
• Comfortable working with complex computer systems and digital booking tools.
• A strong team-player mentality, well-suited for Jobs in Netherlands.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Hybrid Work Model (mix of on-site and remote work)
• And Much More...

Life in Netherlands

The Netherlands offers an unparalleled quality of life, characterized by its iconic infrastructure, rich history, and inclusive culture. Whether you are situated in the bustling capital of Amsterdam or the charming, historic city of Enschede, you will find that the Netherlands provides a welcoming atmosphere for international professionals seeking to advance their careers in the Customer Support Services sector.

Living in the Netherlands allows you to experience a perfect work-life balance, efficient transport systems, and a vibrant social scene. As one of Europe’s most innovative countries, the Netherlands continues to be a premier destination for those pursuing long-term career growth. Discover why so many professionals thrive here by securing one of our available Dutch-speaking jobs today.

How to Apply

If you are ready to elevate your career with Mercier Consultancy Group, we invite you to apply now for this Dutch Speaking -Speaking Customer Support Amsterdam or Enschede position in Netherlands. Join a team that values excellence and professional development. We look forward to reviewing your application.

Best regards,
The Recruitment Team at Mercier Consultancy Group