Icelandic Speaking -speaking Support Specialist to Athens, Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and business process outsourcing firm dedicated to connecting top-tier talent with world-class organizations. We specialize in sourcing multilingual professionals for career-defining roles within the vibrant Customer Support Services industry, ensuring excellence at every stage of the placement process.

Job Overview

We are currently seeking a motivated professional to join our team as an Icelandic Speaking -speaking Support Specialist to Athens, Greece position in Greece. This role is an incredible opportunity to advance your career within the Customer Support Services sector while enjoying the Mediterranean lifestyle, with full support provided for your relocation to Athens.

Key Responsibilities

• Provide high-quality assistance to Icelandic-speaking customers via phone, email, and live chat platforms.
• Manage diverse inquiries within the Customer Support Services industry, ensuring professional and efficient resolution.
• Assist users with account management, billing inquiries, and general service-related documentation.
• Deliver basic technical troubleshooting for applications, software, and digital connectivity issues.
• Guide clients through web interfaces and application features to enhance their user experience.
• Maintain accurate records of customer interactions within the company database.
• Uphold the company's reputation by delivering empathetic, clear, and solutions-oriented communication.

Requirements

• Native or fluent Icelandic (spoken and written) is essential for this role.
• Fluency in English to ensure effective internal communication and collaboration.
• Valid EU passport (mandatory) to facilitate your relocation to Greece.
• Strong communication skills and a passion for providing excellent service within the Customer Support Services industry.
• Ability to thrive in an international, fast-paced environment while maintaining high levels of accuracy.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to ensure you succeed in your new role.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Athens seamless.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Embracing jobs in Greece means stepping into a culture renowned for its warmth, historic beauty, and stunning Mediterranean weather. Choosing one of our Icelandic-speaking jobs in Athens allows you to balance a professional career with a lifestyle that includes world-famous beaches, historic landmarks, and a vibrant social scene that Greece is globally famous for.

Relocating to Athens offers an unparalleled quality of life, where you can enjoy world-class cuisine and a welcoming local community. As you settle into your new home in Greece, you will find that the country’s unique blend of ancient tradition and modern convenience makes it the perfect destination for your next professional chapter.

How to Apply

If you are ready to embark on this exciting journey and build a career in the Customer Support Services industry, we invite you to apply today. Click the Apply Now button to submit your application to Mercier Consultancy Group and take the first step toward your new life in Athens.