French Speaking Customer Service - French with relocation pack in Lisbon

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to bridging top-tier talent with industry-leading organizations across Europe. We specialize in identifying exceptional professionals for high-impact roles, ensuring that every placement drives excellence in the global Customer Support Services sector.

Job Overview

We are currently seeking dedicated talent for the French Speaking Customer Service - French with relocation pack in Lisbon position in Portugal. If you are looking for rewarding French-speaking jobs, this role offers the perfect opportunity to build a successful career within the vibrant Customer Support Services industry while enjoying a seamless transition with our fully supported relocation package.

Key Responsibilities

• Provide high-quality inbound customer service regarding bookings and purchases of services or goods.
• Expertly manage customer inquiries, ensuring all requests are handled with precision and care.
• Deliver a consistently positive attitude to uphold and enhance the reputation of the brand.
• Efficiently process changes, adjustments, and updates to customer accounts or orders.
• Address and resolve customer complaints with professional empathy and effective problem-solving techniques.
• Maintain clear and accurate documentation of customer interactions within the support database.
• Collaborate with internal teams to improve overall service standards within the Customer Support Services sector.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Proficiency in English to facilitate team communication and training.
• Strong communication and interpersonal skills suited for a fast-paced Customer Support Services environment.
• A proactive mindset with a genuine passion for delivering exceptional service.
• Ability to relocate to Lisbon, Portugal, to join our onsite team.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the role.
• Health Insurance provided upon joining.
• Fully Paid Relocation Package (flight, transfer, hotel) for a smooth arrival.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• The chance to build a career among the best jobs in Portugal.
• And Much More...

Life in Portugal

Portugal is widely regarded as one of the most desirable locations in Europe, offering an unparalleled quality of life. By choosing one of our French-speaking jobs in Lisbon, you will experience a stunning Mediterranean climate, historic architecture, and a warm, welcoming culture. Living in Portugal means enjoying sun-drenched days and a vibrant social atmosphere that makes every workday feel like an extension of a world-class vacation.

Beyond the career growth, Portugal offers an affordable cost of living and a rich culinary scene that is second to none. Our comprehensive relocation support ensures that your move to Portugal is stress-free, allowing you to focus on settling into your new home. Discover why so many professionals choose Portugal as their next career destination and join our thriving community in Lisbon today.

How to Apply

If you are ready to elevate your career with the French Speaking Customer Service - French with relocation pack in Lisbon position in Portugal, we invite you to take the next step. Please click 'Apply Now' to submit your application and start your journey with Mercier Consultancy Group. We look forward to reviewing your profile!