Icelandic Speaking Content Moderator for Social Media - Icelandic in Lisbon

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and Business Process Outsourcing (BPO) firm, dedicated to connecting elite talent with world-class organizations. We specialize in identifying top-tier professionals for pivotal roles within the global customer support services industry, ensuring a seamless alignment between candidate aspirations and corporate excellence.

Job Overview

We are currently recruiting for an Icelandic Speaking Content Moderator for Social Media - Icelandic in Lisbon position in Portugal to join our prestigious client’s operations. This is an exceptional opportunity to advance your career in the customer support services sector while enjoying a vibrant international environment in one of Europe's most exciting tech hubs.

Key Responsibilities

• Assess diverse content including video, images, text, and audio to ensure strict compliance with community standards within the customer support services framework.
• Proactively identify and address content that violates platform guidelines to maintain a safe online community.
• Moderate comments, posts, and user appeals to foster a respectful and positive user experience.
• Apply precise classifications to content for better organization, accessibility, and platform integrity.
• Uphold both legal requirements and internal platform guidelines to protect the overall user environment.
• Document all moderation actions thoroughly and identify recurring content trends to improve service quality.
• Coordinate directly with policy, compliance, and legal departments to navigate complex moderation cases effectively.
• Operate on a professional rotating schedule, including nights, weekends, and holidays, consistent with global customer support services demands.

Requirements

• Native or fluent Icelandic (spoken and written) is mandatory for these Icelandic-speaking jobs.
• Valid EU passport (mandatory for employment in Portugal).
• Strong attention to detail and the ability to exercise sound judgment in a fast-paced customer support services environment.
• Passion for digital media and a commitment to maintaining platform safety and integrity.
• Ability to adapt to rotating shifts and demonstrate high resilience when reviewing diverse content types.
• Professional communication skills and a collaborative mindset for working within international teams in Portugal.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) is included.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Portugal

Choosing to accept one of our Icelandic-speaking jobs means embracing the Mediterranean lifestyle that Portugal is famous for. From the sun-drenched coastlines to the historic, charming streets of Lisbon, Portugal offers an unparalleled quality of life that combines tradition with modern innovation, making it the perfect destination for your next professional chapter.

Beyond the career growth in the customer support services industry, Portugal provides a welcoming culture, world-class gastronomy, and an affordable cost of living. With the comprehensive support of our relocation team, your transition to life in Portugal will be seamless, allowing you to enjoy everything this beautiful country has to offer from your first day.

How to Apply

If you are ready to excel as an Icelandic Speaking Content Moderator for Social Media - Icelandic in Lisbon position in Portugal, we invite you to take the next step in your career. Click Apply Now to submit your application. We look forward to reviewing your profile at Mercier Consultancy Group.