Danish Speaking Customer Support in Sofia - €2,100 plus bonuses

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and business process outsourcing firm, dedicated to connecting top-tier global talent with industry-leading organizations. We specialize in facilitating high-value international career moves, ensuring our candidates find the perfect position within the thriving Customer Support Services landscape.

Job Overview

We are currently seeking professionals for the Danish Speaking Customer Support in Sofia - €2,100 plus bonuses position in Bulgaria, specifically within the Customer Support Services industry. This role offers a unique opportunity to provide expert assistance to Danish-speaking clients while enjoying a fully supported relocation to the vibrant city of Sofia, one of the most exciting hubs for jobs in Bulgaria.

Key Responsibilities

• Act as the primary point of contact for Danish-speaking customers, representing the brand with professionalism and empathy.
• Manage inbound customer inquiries via phone, addressing mobile service requirements and account-related concerns.
• Assist clients with technical tasks including SIM activation, roaming services, and account top-ups within the Customer Support Services framework.
• Ensure high-quality resolution of issues upon first contact to maintain excellence in the Danish Speaking Customer Support in Sofia - €2,100 plus bonuses position in Bulgaria.
• Maintain accurate and detailed logs of all customer interactions, adhering to strict data protection and corporate compliance processes.
• Provide clear, concise, and helpful information to enhance customer satisfaction and loyalty.
• Participate in ongoing training to stay updated with the latest industry standards and company-specific service protocols.

Requirements

• Native or fluent Danish language proficiency (spoken and written) is essential for these Danish-speaking jobs.
• Proven ability to navigate customer support software and demonstrate strong communication skills in a professional service environment.
• A commitment to delivering high-quality care within the fast-paced Customer Support Services sector.
• Valid EU passport (mandatory) to ensure seamless relocation to Bulgaria.
• A customer-first mindset with the ability to solve problems efficiently and empathetically.

What We Offer

• Competitive Monthly Salary of €2,100.
• Fully Paid Training to ensure you are well-prepared for your career in Customer Support Services.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• The opportunity to build your career through international jobs in Bulgaria within a supportive, professional team.

Life in Bulgaria

Bulgaria offers a breathtaking landscape that blends modern urban life with deep historical roots. Living in Bulgaria means enjoying a perfect Mediterranean-influenced climate, affordable luxury, and a rich cultural scene, making it a top choice for professionals seeking premium Danish-speaking jobs. The city of Sofia is at the heart of the country, acting as a beacon for international talent looking to make their mark in Bulgaria.

When you choose to relocate to Bulgaria, you are choosing a high quality of life. With an incredible culinary scene, a thriving international community, and a seamless integration process supported by our experts, settling in is effortless. Join the community of professionals thriving in Bulgaria today and take the next step in your career.

How to Apply

If you are ready to advance your career with this exciting opportunity and possess the required language skills, we invite you to submit your application today. Click Apply Now to begin your journey with Mercier Consultancy Group. We look forward to welcoming you to our international team.