Norwegian Speaking speaker Customer Service Agent - Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and Business Process Outsourcing (BPO) firm dedicated to connecting top-tier talent with industry-leading global organizations. We specialize in facilitating seamless international career transitions, ensuring our candidates find the perfect professional home while mastering their craft in the Customer Support Services industry.

Job Overview

Are you searching for premier jobs in Greece? We are currently seeking a motivated professional for a Norwegian Speaking speaker Customer Service Agent - Greece position in Greece, where you will support global clients within the insurance sector. This is a career-defining opportunity to join a dynamic, international team and thrive in a professional customer support environment.

Key Responsibilities

• Provide world-class support to Norwegian-speaking customers via phone, email, and live chat channels.
• Guide clients through their insurance claims journey with clarity, empathy, and professionalism.
• Translate complex insurance-related topics and device protection services into simple, easy-to-understand language.
• Handle customer inquiries, complaints, and service-related issues to ensure high levels of client satisfaction.
• Resolve customer cases accurately and efficiently while adhering to service level agreements.
• Maintain updated customer information and case notes within professional CRM and claims management systems.
• Uphold the highest internal quality standards, compliance guidelines, and data protection policies within the Customer Support Services industry.

Requirements

• Native or fluent Norwegian (spoken and written).
• Proficiency in English to collaborate within our international team.
• Valid EU passport (mandatory for this position in Greece).
• Strong interpersonal skills with a passion for delivering excellent customer support.
• Ability to adapt to new systems and follow standardized procedures with attention to detail.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Embracing a lifestyle in Greece means enjoying an exquisite blend of ancient history, modern city vitality, and a sunny Mediterranean climate. Choosing to accept one of our many jobs in Greece allows you to immerse yourself in a vibrant social culture, world-renowned cuisine, and the stunning natural beauty that defines the Greek experience. Whether you are exploring historical landmarks or relaxing by the sea, Greece provides an unparalleled quality of life for international professionals.

Our relocation support is designed to make your transition to Greece as smooth as possible. From the moment you accept your offer, our experts assist with your arrival, ensuring you feel at home in the heart of Greece quickly. Join the growing community of expats who have found their ideal work-life balance while pursuing a Norwegian-speaking job in the breathtaking setting of Greece.

How to Apply

If you are ready to take the next step in your career with this Norwegian Speaking speaker Customer Service Agent - Greece position in Greece, we invite you to click "Apply Now" to submit your application. Our recruitment consultants at Mercier Consultancy Group look forward to reviewing your profile and helping you start your journey abroad.